What are the responsibilities and job description for the Front Desk Receptionist position at Acme Monaco?
General Purpose of Job :
The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Provides clerical support to Office Management.
Essential Functions (listed in accordance to their importance and / or frequency)
The essential functions include, but are not limited to the following :
- Answers incoming telephone calls within two rings, determines purpose of callers, and forwards calls to appropriate personnel or department
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
- Greets on-site visitors, determines nature of business, and announces visitors to appropriate personnel
- Retrieves messages from voicemail and forwards to appropriate personnel on same day received
- Performs administrative and clerical support tasks
- Typing and processing of quotes same day received
- Answers questions about organization and provides callers with address, directions, and other information
- Monitors visitor access and issues badges when required
- Utilize copier / fax machine, assist users, send faxes and retrieves and routes incoming faxes
- Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary
- Perform basic filing and recordkeeping within two days of receiving
- Ability to work with highly confidential documents
- Performing other duties as assigned
Required Qualifications / Education :