What are the responsibilities and job description for the Commercial Lines Account Manager position at ACNB Insurance Services Inc.?
Westminster MD / Gettysburg PA – Remote/Hybrid available
Full Time
Competitive Salary Broad benefits package
Leading insurance agency specializing in personal, agricultural & commercial lines of coverage as well as Life & Health Insurance. Our mission is to provide exceptional service & customized Insurance solutions to our clients
We are seeking a motivated commercial lines account manager to join our team. In this role you will be responsible for managing client accounts, providing exceptional customer service & ensuring policy renewals and coverage adjustments align with client needs. You will act as a key point of contact between clients and insurance carriers, maintaining strong relationships & ensuring satisfaction.
Key Responsibilities:
- Manage & maintain a portfolio of client accounts ensuring timely renewals & modifications
- Provide personalized insurance solutions and educate clients on coverage options
- Process policy applications, endorsements, renewals and cancellation
- Handle client inquiries, cla8ims assistance & policy related questions
- Work closely with underwriters and carriers to secure competitive pricing and coverage
- Develop and maintain strong relationships with clients to ensure retention and growth
- Stay up to date with industry regulations, policy changes & market trends
Qualification & Skills
- Property & Casualty State Insurance License
- Previous experience in insurance account management / customer service
- Strong communication & relationship building skills
- Detail oriented with strong organization & time management skills
- Proficiency in insurance software (Applied Epic preferred but not necessary) and Microsoft Office Suite
- Ability to work independently and as part of a team
Growth Opportunities within the company
Professional development & licensing support
Job Types: Full-time, Permanent
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Work from home
Supplemental Pay:
- Bonus opportunities
Experience:
- Insurance: 2 years (Required)
License/Certification:
- Property & Casualty License (Required)
Work Location: Hybrid remote in Westminster, MD 21157
Salary : $65,000 - $75,000