What are the responsibilities and job description for the End User Technical Support Analyst - Baton Rouge, LA - (Multiple Locations) position at Acnovate Corporation?
Job Details
JOB TITLE: End User Technical Support Analyst
Baton Rouge, LA (Multiple Regions)
Long term Contract
The scope of the proposed services will include the following:
Responsible for computer equipment handling and transport. Requires familiarity with driving a mid-sized box truck, cargo vans, and navigating loading docks.
Responsible for decommissioning and sanitization of end user s devices at the end of term.
Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.
Responsible for basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.
Customer Service Skills
Troubleshooting skills with basic hardware and software components
Selected Contract must complete Driver Safety Trainer Required
Must be able to obtain driver authorization
