Medical Assistant

JOB PURPOSE: To effectively perform front and back office medical assistant roles and responsibilities. Ensure the clinical flow is properly managed and maintained to ensure patients receive dignified, quality healthcare. Seeking a medical assistant with a friendly disposition, ability to smile, and must have excellent customer service skills. This medical assistant will primarily be responsible for front office duties.

Acorn Health Group’s Expectations of all Employees:

· Adheres to all Acorn Health Group’s Policies and Procedures

· Conducts self in a manner that represents Acorn Health Group’s core values at all times

· Maintains a positive and respectful attitude with all work-related contacts

· Communicates regularly with immediate supervisor about clinic concerns

· Consistently reports to work prepared to perform the duties of the position

· Attends and participates in staff meetings and trainings as directed

· Meets productivity standards and performs duties as workload necessitates

· Maintains confidentiality of all patients according to HIPAA

ESSENTIAL DUTIES AND RESPONSIBILITIES-FRONT OFFICE

· Greets patients

· Proficient working with Electronic Medical Records (EMR)

· Verify patient demographics and update any changes reported by patient in ECW

· Answer telephone calls promptly and courteously

· Check voicemail frequently throughout the day and return calls promptly

· Handle scheduling inquiries

· Assist patients with scheduling for health education or chronic care services

· Provide information and assistance to patients when requested

· Comply with industry standards for obtaining and releasing medical records

· Coordinate patient referrals

· Keep clinic waiting area clean, organized, and safe

· Responsible for opening the clinic, turning on administrative equipment

· Responsible tor maintaining administrative office supplies and updating inventory

· Ensure infection control by wearing a mask when exposure is known

ESSENTIAL DUTIES AND RESPONSIBILITIES-BACK OFFICE

· Prepare exam room and work station for clinician; cleans and stocks rooms in between patients

· Obtain accurate chief complaint and document HPI

· Update patient’s medications, medical history, and social history during each visit

· Obtain accurate vital signs (HT, WT, BP, Pulse/O2 Sat, Pain level, BS, A1c)

· Ensure patient questionnaires are updated on a routine basis

· Prepare the patient and assist with exams and procedures as requested by clinician

· Administer injections and document in patient’s chart, Immunizations also documented in CAIR

· Assist with referring the patient out for diagnostic testing/referrals

· Perform blood draw and knowledge of processing specimens

· Perform in-office diagnostic and laboratory tests, including: EKG, spirometry, audiometry, vision screening, UAs, glucose testing, urine HCG, Hemacue hemoglobin, Breath and alcohol testing (BAT)

· Reports any safety hazards to clinic manager

· Prepare patient’s prescriptions through AS-Meds

· Answer calls from the pharmacy and appropriately route refill requests

· Perform Pas for prescription coverage

· Ensure patient flow is maintained

· Assist with managing walk-ins/same day appointments

· Follow industry standards for Universal Precautions when working with blood or bodily fluids

· Responsible for maintaining clinical supplies inventory

· Responsible for ensuring expired medications, samples, and supplies are disposed or appropriately

· Responsible for completing daily control logs under the supervision of the clinic manager

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

· Completion of a formal and accredited Medical Assistant program

· Current CPR certification required

Experience:

· 3-5 years of medical assistant experience preferred

· Previous experience working in an outpatient clinic or doctor’s office preferred

Position Type and Expected Hours of Work

This is a full-time position, non-exempt, 40 hours per week. Days and hours vary depending on clinic coverage needs (Monday-Friday 8:00 a.m. to 7:00 p.m. and Saturday 9:00 a.m. to 3:00 p.m.). Schedules will be determined by the clinic manager and may be subject to changes. This position may require Saturday coverage. This position is non-exempt and all overtime will be paid according to hours worked. Unless on a special schedule, any hours worked over 8 hr/day or 40 hr/week will be considered overtime pay.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

License/Certification:

• BLS Certification (Preferred)
• Medical Assistant Certificate (Required)

Work Location: One location