What are the responsibilities and job description for the Director, Global Sales Enablement position at Acoustic?
What You'll Do:
- Serve as true "Business Partner" to Chief Commercial Officers of both Enterprise and Mid-Market
- Drive Training & Enablement across the Sales, Sales Operations, and Marketing teams
- Oversee the development of new materials
- Work with leadership to properly implement
- Manage the onboarding process
- Act as liaison between Sales and Deal Desk
- Work with Sales to structure deals to maximize Annual Recurring Revenue ("ARR")
- Suggest creative payment solutions balancing customer needs and pricing policies
- Review quotes to streamline process and ensure approval
- Facilitate communication across the organization
- Manage the Request for Proposals ("RFP") process
- Act as Project Manager by coordinating with other groups (P&E, Services, Sales, Finance, etc.)
- Implement repeatable process, including prioritizing based on various factors (size, probability of winning, resources required, etc.)
- Create repository of documents
- Develop standard RFP response
- Support Sales, Finance, and the rest of the organization with Reporting, including driving weekly package covering Pipeline, Bookings, etc.
- Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
- Help with the preparation and communication of compensation plans
- Work with Marketing, Sales and external provider on establishing a lead to Pipeline motion, including refining Ideal Customer Profile ("ICP") and identifying good fit accounts
- Analyze and review current customer licensing, products and usage and identify new revenue opportunities
- Interface with Order Management to ensure accuracy of booked sales opportunities in the sales automation tool
- Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively
- Provide support to Partners & Alliances, which includes assisting other geographies (EMEA, APJ, LATAM)
- Develop dashboard requirements to provide visibility to Alliances & Channels pipeline and transactions as well as performance against metrics.
- 7 years of proven experience of Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast-paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting Sales and Managing Sales Operations function
- Strong listening, analytic and organizational skills
- Team Player with positive attitude ready to work in a fast-paced environment
- Excellent analytical and problem-solving skills with ability to drive conflict resolution
- Solid interpersonal, written and verbal communication
- Ability to work in an aggressive, fast paced environment managing multiple priorities
- Must be hands-on with solid attention detail
- Selling Software as a Service is a plus
- Results Driven
- Experience working for a Private Equity backed company (preferred)