Costa Grill server

WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE ©

We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs

JOB OVERVIEW:

Take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Resort specifications, courteously and efficiently. Collect payments.  Also assists in the maintenance of the Restaurant area and equipment.

REPORTS TO: Assistant F&B Manager /F&B Recreation Manager / F&B Manager

WORK ENVIRONMENT:

IRD, Banquets, Costa Grill, Kitchen/Stewarding areas.

Job involves working:

• under variable temperature conditions (or extreme heat or cold).
• under variable noise levels.
• outdoors/indoors. 

KEY RELATIONSHIPS:

Internal:                    Staff in IRD, Costa Grill, Bar, Kitchen/Stewarding, Housekeeping and Front Desk.

External:                   Resort guests/ visitors and resident guest/visitors

QUALIFICATIONS

Essential:

• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic arithmetic.
• Food handling certification.
• knowledge of variable food service styles
•  2  years experience as a Restaurant Server.
• Minimum  18  years of age to serve alcoholic beverages.
• Ability to:
• understand and focus attention on guest needs, remaining calm and courteous.
• be well organized, maintain concentration and think clearly when providing service to    #    guests within any given period of time.
• focus attention on details.
• suggestively sell restaurant menu items, beverages and wines.
• access and input information into P.O.S. system.
• maintain good coordination while serving orders quickly.
• perform job functions with minimal supervision.
• work cohesively with co-workers as part of a team
• perform job functions with attention to detail, speed, and accuracy
• be a clear thinker, remaining calm and resolving problems using good judgment
• work with minimal supervision
• maintain confidentiality of guest information and pertinent resort data
• suggestively sell restaurant menu items, beverages and wines

Desirable:

• High school graduate or equivalent vocational training certificate.
• Certification of previous training in liquor, wine and food service.
• Previous culinary training.
• Fluency in a second language, preferably Spanish/other.
• Certification in an alcohol awareness program.
• Certification in CPR.
• Ability to input and access information in the property management system/computer/point of sales system.
• Prior guest relations training.