What are the responsibilities and job description for the Service Representative position at Acquevo?
Acquevo is excited to announce an opportunity for Service Representatives on behalf of our prestigious client in the telecommunications sector, located in Tampa, FL. This full-time role is perfect for individuals who thrive in a customer-facing environment and are passionate about technology and communication. As a Service Representative, you will be instrumental in enrolling customers in new telecommunication services, working directly on the sales floor, and contributing significantly to the team's success.
Daily Responsibilities:
- Proactively engage with customers on the sales floor in Tampa, FL, offering personalized interactions and understanding their telecommunication needs.
- Guide customers through the enrollment process for new services, ensuring they are informed about the features and benefits, and addressing any questions or concerns.
- Utilize sales and customer service skills to meet and exceed enrollment targets, turning every interaction into an opportunity for growth.
- Maintain up-to-date knowledge of the latest telecommunication services and products to provide accurate information to customers.
- Collaborate with team members in Tampa to share insights and strategies, aiming for collective success and a positive work environment.
- Handle administrative tasks related to enrollments, ensuring accuracy and compliance with company policies.
Qualifications:
- Dynamic communication skills and a customer-centric approach.
- Eagerness to work in a sales-driven role, with the ability to persuade and close enrollments.
- Availability to work full-time hours, including weekends, in Tampa, FL.
- Previous experience in telecommunications, sales, or customer service is advantageous.
- High school diploma or equivalent; further training in sales or customer service is a plus.
Company Perks:
- Competitive hourly wage, plus attractive commission incentives based on successful enrollments.
- Weekly pay cycle to ensure consistent earnings.
- Comprehensive training programs designed to enhance your sales and customer service skills.
- Opportunities for career advancement within a leading telecommunications company.
- A vibrant and supportive team environment with regular team-building activities.
- Access to employee discounts on telecommunication services and products.
- Participation in community events and charitable initiatives.
Join our client's team as a Service Representative in Tampa, FL, and start a fulfilling career in telecommunications, offering both personal and professional growth. This role allows you to leverage your sales skills in a dynamic environment, with the support of Acquevo and our client behind you every step of the way.
Acquevo is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
- No experience needed
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Please confirm you understand this role is not an offer of direct employment by Acquevo but an advertisement on behalf of our client!
Ability to Relocate:
- Tampa, FL: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22