What are the responsibilities and job description for the Account Executive-Employee Benefits position at Acrisure Great Lakes Partners Insurance Services, LLC?
Acrisure’s Great Lakes Region began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the Region grew. Their entrepreneurial spirits drove the partnership that led the Acrisure Great Lakes Region to where it is today, with a culture built on organic partnership.
Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’ s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.
About The Role
As an Employee Benefits Account Executive at Acrisure, you will play a key role in managing and growing a portfolio of client accounts by providing exceptional service and ensuring the delivery of comprehensive employee benefits solutions. The Account Executive position is the highest point of accountability for the retention and expansion of assigned accounts. You will be responsible for developing key employee benefit strategies and presenting clients with a "Total Client" package of solutions, including payroll/PEO, risk management, cyber, voluntary benefits, HRIS, and enrollment services.
Responsibilities:
Serve as the primary point of contact for a portfolio of employee benefits clients, developing strong, long-term relationships and understanding their needs, objectives, and challenges.
Provide strategic advice on employee benefits plans, including health, dental, vision, life, and disability insurance, ensuring alignment with clients' goals and budgets.
Have a broad understanding of various funding strategies, such as Captives, Self-Funding, Level-Funding, Gap etc.
When in our clients’ best interest, execute the placement of business with our strategic carrier partners.
Leverage Auris, Suvaun, and other proprietary technology solutions to maximize your productivity.
Learn what Total Client solutions exist within Acrisure and create a regular cadence for introducing them to your clients.
Conduct regular meetings with clients to review their benefit programs, discuss improvements, and present tailored solutions.
As needed, facilitate client employee meetings to educate employees on their benefits programs.
Continually assess client needs and identify opportunities to upsell additional agency services/products.
Oversee the implementation of new benefits plans, ensuring a smooth transition for clients and their employees.
Ensure clients' benefits plans comply with all applicable laws and regulations, including the Affordable Care Act (ACA), ERISA, HIPAA, and COBRA.
Stay informed about industry trends, regulatory changes, and new Federal/State laws that may affect clients’ benefits strategies, and communicate this information to clients and team members.
Provide guidance on compliance issues, such as Section 125 plans, SPD, FSA, HRA, and form 5500 filings.
Assist clients with benefits administration, including enrollment, claims, and employee communications.
Collaborate with internal teams, including sales, underwriting, and customer service, to ensure client satisfaction and service excellence.
Work with insurance carriers and vendors to negotiate plan terms, pricing, and services.
Develop and maintain a positive relationship with each insurance carrier to satisfy client needs and ensure smooth processing.
Delegate tasks to support team members, ensuring work is completed within timeframes.
Coordinate the pre-renewal strategy for assigned groups, including scheduling meetings, marketing, quoting, plan analysis, and preparation of presentation materials.
Acquire and maintain proficiency in Applied Epic, Microsoft Office, Ease, Employee Navigator, Suvaun, and other agency-supported technology tools.
Provide training to clients on agency tools and ensure effective use of systems.
Prepare and distribute communication materials, such as newsletters, brochures, and presentations, to clients and their employees.
Address client and employee inquiries promptly and professionally.
Assist clients with ongoing communication and education regarding benefits programs, plan changes, and updates.
Pursue continuous professional development by staying current with industry trends, technology tools, and regulatory changes.
Attend training sessions, departmental meetings, and other required professional development activities.
Perform additional duties as assigned to support the growth and success of the team and company.
*This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*
Requirements:
Demonstrated verbal and written communication skills including correct grammar, spelling, and punctuation in correspondence.
High degree of critical thinking; ability to problem solve when the answer is not readily apparent.
Demonstrated attention to detail, producing outcomes with minimal errors.
Understanding of insurance concepts and applicable law as it related to employee benefits.
Ability to adapt well to change in direction and priority in a fast-paced environment.
Ability to demonstrate advanced level proficiency with a variety of technology including MS Office
Works well with minimal supervision; able to function independently and as part of a team.
Positive Attitude
Good communication skills and courteous telephone skills
Should have demonstrated effective presentation skills through both verbal and written communications.
Education/Experience:
Bachelor’s degree or higher is preferred, or equitable experience.
Five years’ experience servicing employee benefit clients in the small and large group segment
Ability to manage multiple clients and projects simultaneously.
L&H license required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate stress due to regular deadlines and daily challenges.
High finger dexterity while typing documents and forms.
Occasionally lift up to 20 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hybrid environment, where work may be done in a temperature-controlled, non-smoking office.
The noise level in the work environment is usually moderate.
Benefits & Perks:
Competitive Compensation
Industry-Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Educational Resources
Generous time away
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
