Sales F&I Trainer (SWDS)

Founded in 1987, SouthWest Dealer Services (SWDS) is a full-service finance and insurance (F&I) company, training and consulting specialist dedicated to the shifting needs of U.S. based auto dealers. With a network of more than 1,100 active dealerships, their focus on product innovation, superior customer service, compliance expertise, and result-driven training, has redefined how their dealer clients measure success and grow their bottom line.  

SWDS, an Acrisure agency partner, has a current need for a full-time Sales and F&I Trainer. As a Sales and F&I Trainer, you will handle the critical function of working with our dealership clients and sales reps to train and evaluate their success for selling our products and services. You will be responsible for identifying performance gaps, conducting needs assessments, applying training tools/resources, providing feedback and coaching, ensuring improved growth, and development and effectiveness within the Sales/F&I department.

Essential Duties and Responsibilities:

• Conduct any training as scheduled by the VP of training
• Assist with Southwest Dealer Services personnel department
• Conduct the specified amount of Performance Standards Achievement Training sessions in underperforming accounts
• Maintain monthly contact with dealership personnel who have been trained by instructor
• Track and report trainee production figures
• Work with Corporate Training team on the design and development of curriculum
• Continuous professional development of training skills and participation in company train-the-trainer programs
• Educating internal colleagues, F&I professionals and dealer owners on the F&I industry
• Staying aware of evolving industry and product changes and associated legislative compliance issues
• Attending networking and sales events, trade shows and client’s events as requested
• Provide job-related classroom instruction for Southwest Dealer Services employees
• Provide classroom instruction for in-dealership F&I Management and other retail sales and management courses
• Provide classroom instruction for the Irvine, CA based 5 Day F&I Class and other retail sales and management courses

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Competencies:                                            

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High school diploma or the recognized equivalent, required
• College degree, preferred
• 3-5 years of retail automotive experience, required (F&I/Sales Manager, preferred)
• Working knowledge in Microsoft Word, Excel, and PowerPoint

Other Qualifications:

• Strong persuasion, presentation, and public speaking skills
• Up to 70% travel required
• Have strong sense of business ethics and must be able to interact well with clients and customers
• Be a good people person and be able to work with all levels of staff and management
• Have strong platform skills
• Show evidence of sales skills and the ability to make appropriate and sound business decisions
• Complete and graduate from our 5-day SWDS training class

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges
• High finger dexterity while typing documents and forms
• Occasionally lift up to 20lbs.
• Up to 70% travel, required

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office 
• Workstations are cubicles with moderately high sides, three monitors and a headset
• The noise level in the work environment is usually moderate
• Work often requires candidate to spend extensive time in auto dealerships

Benefits:

• Comprehensive benefits package including health, dental, vision, company paid life insurance, AD&D, short- and long-term disability plans, 401(k) matching, adoption assistance benefits, and more
• Generous time-off package, including holidays, vacation, personal and sick time