What are the responsibilities and job description for the Information Technology Project Manager position at Acro Service Corp?
Job Title : Project / Program Manager 3 – Information Manager
Duration : 04 Months (Potential to extend beyond June 2025)
Location : Carson City NV 89701 (Hybrid- On-site / Off-site-50% 50%)
JOB DESCRIPTION :
Key Responsibilities :
Technology Management :
o Oversee and manage technology platforms including ZenDesk for customer service, Microsoft Teams for collaboration, and various integration software to ensure seamless data flow between different
systems.
o Ensure all software and systems used within the department are up-to- date, secure, and compliant with state and federal regulations.
Data Integrity and Management :
o Develop and maintain data policies and procedures to ensure accuracy and accessibility for all election-related data.
o Work directly with county clients and election Subject Matter Experts (SMEs) to manage and update documentation online, ensuring that all stakeholders have access to the most current information.
Project Management :
o Lead projects related to IT infrastructure, system upgrades, and integration of new technologies into the election processes.
o Coordinate with IT teams to implement and troubleshoot solutions, ensuring minimal disruption to election operations.
Compliance and Security :
o Ensure all information management practices adhere to state laws, election regulations, and data protection standards.
o Develop and implement security protocols to protect sensitive election data against unauthorized access or breaches.
Stakeholder Communication :
o Act as the primary liaison between IT, election officials, and county clients, providing support, training, and updates on system changes or new implementations.
o Present clear, concise reports and documentation to various stakeholders, including legislative bodies, on the status of election systems and data integrity.
Qualifications :
Education : A Bachelor's degree in Information Technology, Computer Science, Public Administration, or a related field. Master's degree preferred.
Experience :
o At least 5 years of experience in IT or information management, with experience in public sector or election processes being highly desirable.
o Proven experience with project management, particularly in implementing technology solutions.
Skills :
o Proficiency in using and managing ZenDesk, Microsoft Teams, and various integration software.
o Strong analytical skills with the ability to interpret complex data and transform it into actionable insights.
o Excellent communication and interpersonal skills, with the ability to interact effectively with diverse groups.
Certifications : PMP, CISSP, or similar certifications in project management or cybersecurity would be advantageous.
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
