Demo

Service Dispatcher/CSR

ACS - Air Conditioning Services
Tucson, AZ Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/24/2025

Service Dispatcher / CSR

ACS has an immediate opening for an HVAC Service Dispatcher / CSR in Tucson! If you are a self-starter, detail oriented and thrive in a fast-paced work environment, apply today!

Primary Job Function : In this role you will provide customer service over a multi-line telephone, schedule field technicians, manage service invoices and maintenance agreements. Maintain customer database with current information. Clear and concise communications with department managers, employees and customers.

Work Hours : Monday - Friday; 7 : 30 am 4 : 30 pm

Pay Range : $18.00 - $25.00 / hour- Depending on Experience

Benefits : Medical (50% paid for by the employer), Dental, Paid Vacation, Paid Holidays, 401K

Required Qualifications :

  • 3 years administrative experience
  • Dispatching experience preferred
  • High School diploma or equivalent (minimum)
  • Ability to pass a drug and background check
  • HVAC or related industry experience a plus
  • Advanced communication skills; written and verbal
  • Proficient in Microsoft Office : Word, Excel, Outlook
  • Knowledge of dispatching software preferred
  • Prioritization and organizational skills
  • High attention to detail with the ability to complete tasks and follow through
  • Works successfully in a fast paced environment
  • Geographical knowledge of service area and map reading skill

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Salary : $18 - $25

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