HVAC Service Technician 2

About the Role:

As an HVAC Service Technician 2 at Air Conditioning Specialists Inc, you will play a crucial role in ensuring the comfort and safety of our clients by providing high-quality heating, ventilation, and air conditioning services. Your primary responsibility will be to diagnose, repair, and maintain HVAC systems, ensuring they operate efficiently and effectively. You will work closely with clients to understand their needs and provide tailored solutions, enhancing customer satisfaction and loyalty. This position requires a strong technical background and the ability to troubleshoot complex HVAC issues. Ultimately, your work will contribute to the overall success of our company by maintaining our reputation for excellence in service delivery.

Minimum Qualifications:

• High school diploma or equivalent.
• Valid HVAC technician certification or relevant trade school training.
• At least 2 years of experience in HVAC service and repair.

Preferred Qualifications:

• EPA certification for refrigerant handling.
• Experience with advanced HVAC systems and smart technology integration.
• Customer service experience in a technical field.

Responsibilities:

• Perform routine maintenance and repairs on HVAC systems, including air conditioning units, furnaces, and ventilation systems.
• Diagnose and troubleshoot HVAC system malfunctions and implement effective solutions.
• Communicate with clients to explain service options, provide estimates, and ensure customer satisfaction.
• Maintain accurate records of service performed, parts used, and time spent on each job.
• Stay updated on industry trends, technologies, and best practices to enhance service delivery.

Skills:

The required skills for this position include strong technical knowledge of HVAC systems, which will be utilized daily to diagnose and repair various equipment. Effective communication skills are essential for interacting with clients, explaining technical issues, and providing recommendations. Problem-solving abilities will be crucial as you encounter diverse challenges in the field, requiring quick and effective solutions. Attention to detail is necessary for maintaining accurate service records and ensuring compliance with safety regulations. Preferred skills, such as familiarity with smart HVAC technologies, will enhance your ability to provide cutting-edge solutions to our clients.