What are the responsibilities and job description for the Service Manager position at ACS Air Conditioning Specialist Inc?
We have an immediate opening for an experienced HVAC Service Manager to lead HVAC employees to install, maintain, and repair the Commercial client's HVAC systems.
- Routinely collaborate closely with repair and install technicians
- Ensure customer loyalty and have clear concise communications directly with customers, vendors, and suppliers to provide accurate information on job or project status and needs.
Pay: 70,000-80,000.
Location: Silverhill, AL
HVAC Service Manager Duties & Responsibilities:
- Manage HVAC maintenance and service team to ensure quality onsite
- Field and dispatch Service calls
- Create Service and Maintenance schedules
- Order and track materials required for quoted jobs and scheduled Maintenance
- Review, edit and price service reports
- Review and approve weekly time cards
- Prepare quotations for recommended work
- Prepare new or renewal Maintenance Agreements
- Communicate and provide updates to customers and project Managers
- Review technicians' work to ensure quality meets established standards
- Organize training and ongoing support for install teams
- Provide technical support for HVAC technicians
- Ensure technician licenses and certificates are renewed and kept up to date
- Ensure compliance with Occupational Health and Safety Act
- Comply with service standards, work instructions, and customers' requirements
- Other tasks and responsibilities as required to maintain efficient department operations
HVAC Service Manager Requirements:
- High school diploma, GED, or suitable equivalently
- Knowledge of the Commercial HVAC market
- 1 year of training in HVAC and willingness for more training in the area of HVAC.
- In field technician experience a definite asset
- Understanding of advanced principles of air conditioning, refrigeration, and heating
- Reliable and self-motivated
- Excellent written, verbal, and interpersonal skills
