What are the responsibilities and job description for the Full Time Member Service Representative (Entry Level) position at ACT 1st Federal Credit Union?
ENTRY LEVEL Full Time - Member Service Representative Employment opportunity for anyone who would like to work in a great working environment, receive competitive pay, and have benefits such as:
- Personal time, sick time & vacation time
- Medical, Dental, Vision benefits
- 401(k) with matching
Member Service Representatives are vital to connecting to our members. The right candidate will be providing excellent member service in a professional and pleasant way via verbal and written correspondence. Research and resolve routine member questions, problems, and complaints concerning their account with the credit union. Assisting Members on the Member Service Line and Answering phone calls in the Call Center when needed.
Qualifications (Preferred):
- High School Diploma or Equivalent
- Analytical Skills
- Excellent Interpersonal Skills
- Proficient in use of a calculator and adding machine and proficient typing skills
- Effective oral and written communication skills
- Ability to learn and use the credit union PC hardware and software
- Proactive and positive attitude.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Cumberland, MD 21502: Relocate before starting work (Required)
Work Location: In person
Salary : $15