Demo

Care Coordinator

Act One Health
Orleans, LA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 2/22/2025
Description

Job Summary:

We are seeking a compassionate and experienced Care Coordinator to join our healthcare team. The ideal candidate will have 3-5 years of experience in a clinical setting and a strong commitment to providing high-quality patient care. This role involves supporting healthcare providers, managing patient records, and ensuring efficient clinical operations.

Key Responsibilities

  • Patient Care: Assist healthcare providers with patient examinations, treatments, and procedures. Take and record vital signs, medical histories, and patient information.
  • Clinical Support: Prepare examination rooms, sterilize instruments, and ensure all necessary supplies are available.
  • Patient Communication: Educate patients about treatment plans, medications, and follow-up care. Provide emotional support and address patient concerns.
  • Administrative Duties: Schedule appointments, manage patient records, and handle billing and insurance documentation. Ensure accurate and timely entry of patient information into electronic health records (EHR) systems.
  • Compliance and Safety: Adhere to all healthcare regulations and safety protocols. Maintain a clean and safe working environment.
  • Documentation: Maintain accurate and up-to-date patient records, including care plans, progress notes, and any changes in patient status.
  • Crisis Intervention: Respond to patient crises and emergencies, coordinating necessary interventions and support services.
  • Quality Improvement: Participate in quality improvement initiatives to enhance patient care and outcomes.

Qualifications

  • Education: Medical Assistant Certification
  • Licensure: Active and unrestricted license in the state of Louisiana (e.g., CMA)
  • Experience: 3-5 years of experience in care coordination, case management, or a related field.
  • Skills:
  • Proficiency in taking vital signs and performing basic clinical procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a multidisciplinary team.
  • Proficiency in electronic health records (EHR) systems.
  • Knowledge of community resources and healthcare systems.

Working Conditions

  • Full-time position with a standard workweek.
  • Some on-call weekend hours may be required to accommodate patient needs.
  • Work may be conducted in various settings, including office, community, and telehealth environments.

Benefits

  • Competitive salary based on experience.
  • Comprehensive health benefits package.
  • Paid time off and holidays.
  • Professional development opportunities.

Equal Opportunity Employer

ACT One Health does not discriminate in practices or employment opportunities based on an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.

Requirements

Preferred Qualifications:

  • Experience working with diverse populations.
  • Bilingual abilities are a plus.

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