Demo

Customer Service Pharmacy Technician

Actalent
Lakewood, CO Other
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/8/2025

Actalent is hiring Pharmacy Technicians for a rapidly growing closed door Pharmacy!

Job Description

We are seeking a detail-oriented Customer Service Pharmacy Technician to join our team. The ideal candidate will be responsible for interpreting faxes, e-scripts, verbal, and written prescription orders, inputting information into the LifeFile System, and providing excellent customer service over the phone. This role involves processing refill requests from patients and doctors' offices, calling patients about new prescriptions and IVR requests, and contacting doctors for refill requests.

Responsibilities

  • Interpret faxes, e-scripts, verbal, and written prescription orders.
  • Input all information into the LifeFile System.
  • Answer patient phone calls and provide excellent customer service.
  • Process refill requests from patients and doctors' offices.
  • Call patients about new prescriptions and IVR requests.
  • Contact doctors for refill requests.

Essential Skills

  • Certified Pharmacy Technician (CPhT).
  • Experience in customer service.
  • Proficiency in data entry and computer skills.
  • Knowledge of pharmacy operations.
  • Experience in a call center environment.

Additional Skills & Qualifications

  • Provisional License
  • Compounding experience (not required)

Work Environment and Culture

  • This pharmacy offers customized treatments not available in traditional pharmacies. This allows for a higher level of personalized patient care. When you join this pharmacy, you become part of an outstanding team dedicated to providing customized medication, education, and consultation to prescribers and patients. 
  • Rapidly growing, this pharmacy is already a leading specialized pharmacy nationwide and has no plans of slowing down. This growth includes expanding by acquiring other pharmacies, opening new practices, and opening laboratories. With growth comes lots of opportunity for development and career pathing.
  • Closed door, office environment, tight-knit team
  • Competitive pay and consistent M-F days schedule. No weekends

Pay and Benefits

The pay range for this position is $21.00 - $24.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lakewood,CO.

Application Deadline

This position will be accepting applications until Jan 20, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $21 - $24

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