Order Entry Technician

Job Description

The Order Entry/Customer Service Pharmacy Technician is responsible for order entry and triage. This role involves picking up incoming calls and directing them appropriately, communicating with LTC facilities, pharmacists, nurses, and physicians, and taking in drug orders via faxes and other forms. The technician will also answer medication-related questions, triage documents, and decide whether it makes sense to place an order by reviewing patient profiles. They will highlight pertinent information on forms using a computer and send it to order entry for processing. The technician will handle approximately 15-30 calls per day, call on all new admissions to LTC facilities, and resolve order issues by understanding the Automatic Dispensing Unit. During order entry, they will enter medication orders at a rate of about 40-45 per hour.

Responsibilities

• Pick up and direct incoming calls appropriately.
• SIG code knowledge and usage
• Communicate with LTC facilities, pharmacists, nurses, and physicians.
• Take in drug orders via faxes and other forms.
• Answer medication-related questions.
• Triage documents by reviewing patient profiles and deciding on order placement.
• Highlight pertinent information on forms via computer and send to order entry.
• Handle approximately 15-30 calls per day.
• Call on all new admissions to LTC facilities.
• Resolve order issues by understanding the Automatic Dispensing Unit.
• Enter medication orders at a rate of about 40-45 per hour.

Essential Skills

• Proficiency with SIG codes.
• Registered Pharmacy Technician with the state of KS.
• Strong customer service skills.
• Data entry proficiency.

Additional Skills & Qualifications

• Experience with customer service at Target, Walgreens, CVS, or Cub Foods.
• Certified Pharmacy Technician

Work Environment

You will work in an office environment that is quiet and production-based. This repetitive role involves working in a closed-door setting with educated individuals, having your own cubicle, and a predictable schedule.

2 Openings

• Part-time, up to 24 hours per week, with flexible hours on Monday night shifts (preferably 3pm-11:30pm) and requires work at least 3 weekends per month on Saturdays and Sundays from 9am - 5:30pm.
• Full time position: Full time 3pm-11:30pm M-F

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lenexa,KS.

Application Deadline

This position is anticipated to close on Mar 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Salary : $21