What are the responsibilities and job description for the Pharmacy Technician - Order Entry position at Actalent?
Pharmacy Technician - Order Entry
Full time: 2nd Shift - Mon-Fri from 3 PM to 11:30 PM
Job Description
The Order Entry/Customer Service Pharmacy Technician is responsible for order entry and triage. They handle incoming calls and direct them appropriately. They will communicate with Long-Term Care (LTC) facilities, pharmacists, nurses, and physicians. They manage drug orders received via faxes and other forms, and answer questions about medications. For triage, they review patient profiles and decide whether to place orders. They prepare documents by highlighting pertinent information and send them to order entry. They handle about 15-30 calls per day, call on all new admissions to LTC facilities, and resolve issues with orders by understanding how the Automatic Dispensing Unit works. During order entry, they enter medication orders at a rate of about 40-45 per hour. This is a straightforward and repetitive role.
Responsibilities
- Handle incoming calls and direct them appropriately.
- Communicate with LTC facilities, pharmacists, nurses, and physicians.
- Manage drug orders received via faxes and other forms.
- Answer questions about medications.
- Review patient profiles and decide whether to place orders.
- Prepare documents by highlighting pertinent information and send them to order entry.
- Handle about 15-30 calls per day.
- Call on all new admissions to LTC facilities.
- Resolve issues with orders by understanding how the Automatic Dispensing Unit works.
- Enter medication orders at a rate of about 40-45 per hour.
Essential Skills
- Knowledge of SIG codes
- Pharmacy Technician certification
- Customer service experience
- Data entry skills
- Attention to detail
- Strong communication skills
- Problem-solving abilities
Additional Skills & Qualifications
- Certified in KS
- Experience with in closed door or Retail Pharm
Work Environment
The work environment is an office setting that is quiet and production-based. The role is repetitive and involves handling the front line of the pharmacy, including all incoming phone calls, faxes, and electronic orders. This role includes triaging documents and orders, with team members typing the orders. The position also involves transferring orders to retail pharmacies. The job is full-time from 3 PM to 11:30 PM, Monday to Friday. The setting is closed-door, not customer-facing, with educated individuals, and each employee has their own cubicle. The schedule is predictable, and the company has a growing, startup feel with a strong focus on technology.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lenexa,KS.
Application Deadline
This position is anticipated to close on Apr 7, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $21
