Accounts Receivable Coordinator

Are you passionate about medical and healthcare billing and want to be part of making a difference in people’s lives? Join our Revenue Cycle Management Team as an Accounts Receivable Coordinator. We are looking for a dedicated, and thorough individual who can support our Revenue Cycle Management team with all aspects of the revenue cycle management process. This role requires a professional attitude as well as strong organization and communication skills.

Responsibilities:

• Reviews and monitors accounts receivable daily including followup calls and online claim status.
• Process refunds as needed.
• Processes rejected/denied claims and files appeals or reconsiderations as required.
• Identifies payer trends and effectively communicates to management.
• Makes outbound collection calls in a professional manner.
• Assists in developing insurance companyspecific billing protocols.
• Recommends new approaches, policies, and procedures to influence continuous improvements.
• Reviews accounts for bad debt adjustment
• Organizes and prioritizes daily work to ensure all responsibilities are kept current.
• Trains staff as needed or requested.
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards.
• Maintains strict adherence to company policies and confidentiality agreements.
• Maintains courteous and effective interactions with colleagues and management.
• Utilize billing software and other applications to retrieve billingrelated documents
• Process & submit electronic claims and review portal for rejections to be corrected
• Generate CMS1500 claims for manual submissions
• Print supporting documentation for claims processing
• Print, correlate, and mail manual claims with supporting documentation
• Monthly patient statement processing and mailing
• Paper claim appeals and rebill processing and mailing
• Financial assistance plan processing and tracking for new applications and renewals
• Access insurance payer portals for EOBs and electronically storing
• Verify and assist with insurance eligibility verification as necessary
• Print, scan, and/or copy documents as needed
• Assist with data entry as necessary
• Other assignments as directed by manager

Education/Experience:

• Medical billing AR experience (professional and/or DME preferred)
• Comprehensive knowledge of all aspects of the revenue cycle
• Understands and follows HIPAA guidelines to ensure patient privacy
• Ability to communicate with clinical and nonclinical personnel.
• Extremely strong computer skills and ability to adapt quickly to new applications
• Attention to detail
• Ability to follow documented instructions
• Good organizational skills and the ability to multitask
• Strong problemsolving abilities and analytical skills
• Accurate typing skills with a minimum of 45 WPM
• Proficient with a 10digit keypad
• High school diploma or GED
• Posthigh school work related to the medical field preferred
• 1 year of medical billing and collections experience preferred
• Relevant healthcare industry experience (medical records, registration, physician office, home health care, etc.) required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Benefits:

• Medical
• Dental
• Vision
• Paid Time Off
• 401(k)

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

About Acticare Health Inc

ActiCare Health’s clinical surveillance technology, supported by person-to-person connections, enables more effective health monitoring. We work with health systems, in particular transplant and VAD teams, to understand their clinical protocols, as well as the recovery and discharge milestones they set for their patients. We then incorporate these elements into our easy-to-implement monitoring platform to sustain and strengthen patient connections post-surgery, reinforce key clinical messages, and help care providers achieve their objectives while simultaneously reducing their administrative burden. Powered by people committed to serving other people, our principal aim is to provide a better, more cost-effective solution that supports health systems in the management of transplant and VAD recipients