What are the responsibilities and job description for the People Service Coordinator position at Action Behavior Centers?
People Service Coordinator
Looking to fill: ASAP
Compensation: $19.23-$21.63/hr (potential raise at 6 months)
Location: Fully In-Office (Austin, TX - 78746)
Requirements and skills
- Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position
- Fast computer typing skills (MS Office, in particular)
- Hands-on experience with an HRIS or HRMS
- Basic knowledge of labor laws
- Excellent organizational skills
- Strong communications skills
- Degree in Human Resources or related field
Qualifications:
- Prior experience in data entry or administrative support roles is desirable.
- Proficiency in MS Office suite, particularly Excel and Word.
- Strong attention to detail and accuracy in data entry.
- Excellent organizational and time management skills.
- Ability to work collaboratively, explain the ‘Why,’ and be able to influence others in a fast-paced environment
- Effective communication skills, both written and verbal.
- Strong customer service focus
- Ability to handle sensitive and confidential information with discretion.
- General knowledge of H1B Visa's is preferred.
Job Responsibilities
- The People Services Support Specialist will manage the day-to-day inquiries, issues, and tickets related to general support. The Support Specialist will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units.
- Understand company policies and procedures and respond to inquiries regarding the same.
- Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation.
- Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules.
- Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files.
- Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance.
- Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence.
- Performs other job-related duties as assigned
Education & Experience
- Bachelor’s Degree in Business Administration and have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.
Salary : $19 - $22
