What are the responsibilities and job description for the Patient Financial Services Representative position at Action Collection Agency?
Job Title: Patient Services Representative
The Patient Financial Service Representative is part of a team that is responsible for assisting patients with their medical bills, as well as collecting payments. It is a call center atmosphere. This role involves speaking to patients on the phone and assisting them in resolving any outstanding balance they may have by processing payments or offering payment plans.
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Strong communication and interpersonal skills
- Proficient in using computer systems and software applications
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry
- Knowledge of medical terminology is a plus
We offer competitive compensation, including benefits such as health insurance, paid time off, and retirement plans. Join our team of dedicated professionals and make a difference in the lives of our patients.
To apply, please submit your resume and cover letter highlighting your relevant experience to [email protected]
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Microsoft Word: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19