What are the responsibilities and job description for the Customer Care / Inside Sales position at Action Industries?
Company Description
Action Industries is a nation leading supplier and manufacturer specializing in products for the garage door industry. They design and provide high-quality weather seals, accessories, fasteners, aluminum retainers, and hardware for a variety of garage door brands, catering to both commercial and residential needs.
Role Description
This is a full-time on-site Customer Care / Inside Sales role located in Strongsville, OH at Action Industries. The role involves handling customer inquiries, providing support, analyzing customer needs, communicating effectively, and ensuring customer satisfaction.
Qualifications
- Customer Satisfaction and Customer Support skills
- Analytical Skills and Communication abilities
- Order Entry Systems experience
- Customer Service expertise
- Strong problem-solving capabilities
- Excellent interpersonal skills
- Previous experience in customer service or sales roles
- Knowledge of garage door industry is a plus
