Lobby Ambassador - Perla in Broadway

Are you an enthusiastic and personable individual with a knack for creating exceptional first impressions? Action is seeking a dedicated Full-time Lobby Ambassador to join our team and help foster a warm, inviting atmosphere for our homeowners, guests, vendors, and even their furry friends. Perla on Broadway, our luxury homeowner’s association, is located in Downtown Los Angeles.

Compensation: $20.00 -$21.00

Schedule: 

Sunday & Monday: 11:00 am-7:30 pm

Tuesday - Thursday- 6:00 am - 2:30 pm

Why You’ll Love Working at Action

Birthday Holiday: Enjoy a special day off to celebrate your birthday.

One-on-One Mentoring: Receive personalized guidance and support for your professional growth.

10 Days’ Vacation: Take time to relax and recharge with generous vacation days.

Team Member Incentive Program: Earn rewards for your hard work and dedication.

Comprehensive Health Benefits Plan: Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.

Pet Insurance: Care for your furry friends with our pet insurance options.

Year-End Bonus: Celebrate your contributions with an annual bonus.

Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.

What You’ll Do (Job Duties)

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.

Maintain the appearance of the front desk area, lobby, and main elevators

Monitor lobby activity and maintain access control

Provide concierge services

Complete Daily Activity Report

Answer and direct incoming phone calls. Receive and distribute resident parcels.

Address resident and guest concerns and questions.

Demonstrate a strong understanding of the association's governing documents.

Who You Are (Skills/Experience)

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.

At least 1 year of customer service experience.

Hospitality, luxury retail or fine dining experience is preferred.

Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor

Upbeat and positive team player attitude

Strong judgment and solutions-oriented

Proactive customer service approach

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Salary : $20 - $21