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Case manager

Activate Marketing Services, LLC.
San Francisco, CA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/18/2025

Job Description

Job Description

Position Overview :

Activate Marketing Services, LLC. is seeking a highly motivated and experienced case manager to join our team. The case manager will be responsible for managing a diverse caseload of clients and ensuring their satisfaction with our marketing services.

Key Responsibilities :

  • Serve as the main point of contact for assigned clients, maintaining strong relationships and providing exceptional customer service
  • Conduct regular check-ins with clients to assess their needs, goals and satisfaction with our services
  • Develop and maintain individualized care plans for each client, outlining their specific marketing objectives and strategies
  • Collaborate with our marketing team to implement and execute marketing plans for assigned clients
  • Monitor and track the progress and success of marketing campaigns for clients
  • Conduct market research and competitor analysis to identify new opportunities for clients' businesses
  • Devise creative solutions to meet clients' unique marketing needs and challenges
  • Provide ongoing education and assistance to clients with regard to marketing strategies and best practices
  • Stay up-to-date on industry trends and changes, and share insights and recommendations with clients
  • Attend networking events and industry conferences to promote Activate Marketing Services and build relationships with potential clients
  • Compile and present reports to senior management on the performance of case management and client satisfaction

Qualifications :

  • Bachelor's degree in Marketing, Communications, or a related field
  • 3 years of experience in marketing, advertising, or account management
  • Strong understanding of digital marketing platforms and strategies
  • Excellent communication and interpersonal skills
  • Proven ability to manage multiple clients and projects simultaneously
  • High level of organization and attention to detail
  • Ability to analyze data and make data-driven recommendations
  • Proficient in Microsoft Office and Google Suite
  • Knowledge of Salesforce or other CRM software is a plus
  • Salary : $82,0000-$93,0000 per year

    Why work for us :

    At Activate Marketing Services, LLC., we are a tight-knit team with a passion for delivering exceptional marketing solutions to our clients. We value creativity, innovation, and collaboration, and provide a supportive and dynamic work environment for our employees to thrive in.

    If you have a strong background in marketing and a passion for helping businesses achieve success, we want you to join our team! Apply now to become a part of our growing and exciting company.

    Salary : $820,000 - $930,000

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