What are the responsibilities and job description for the Training and Development Specialist position at Active Dental?
Join a Team that Values Your Contributions - Active Dental is Different!
At Active Dental, we are dedicated to delivering exceptional dental care across our five locations in the Dallas area. We are expanding and seeking a dynamic individual to join our team.
Active Dental stands by our core values:
- Accountability
- Communication
- Teamwork
- Innovation
- Vision
- Empathy
- Positivity
About Us:
At Active Dental, we are committed to providing exceptional dental care to our patients, while fostering a supportive and professional work environment for our team. We believe that investing in our staff’s growth and development is key to maintaining high standards of service and patient care. We are currently seeking a dedicated and enthusiastic Training and Development Specialist to join our team and ensure our dental staff remains well-trained and up-to-date with the latest industry practices.
Job Summary:
The Training and Development Specialist will play a vital role in overseeing the development, implementation, and evaluation of training programs for all dental office staff, including dentists, dental hygienists, dental assistants, and administrative personnel. This position is responsible for ensuring that staff members are well-equipped with the knowledge and skills to provide the highest quality care to our patients, while also ensuring compliance with all relevant regulations and standards.
Key Responsibilities:
- Develop and implement comprehensive training programs for new hires, focusing on clinical procedures, patient care, and office systems.
- Coordinate ongoing professional development opportunities for staff, including customer service, communication, and conflict resolution.
- Ensure compliance with OSHA, HIPAA, infection control, and other relevant dental regulations through regular training updates.
- Evaluate training effectiveness and provide feedback to staff to ensure continuous improvement.
- Support staff members in obtaining or renewing certifications and licenses required in the dental field.
- Track and maintain accurate records of all training and certifications for each team member.
- Collaborate with office managers and dental professionals to identify specific training needs and customize programs accordingly.
- Stay up-to-date with the latest dental industry trends, technologies, and best practices to ensure staff training is relevant and effective.
Qualifications:
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field (preferred).
- Previous experience in training and development, ideally within a healthcare or dental setting.
- Strong understanding of dental office operations, clinical procedures, and industry regulations.
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational skills and ability to manage multiple training programs and schedules.
- Knowledge of dental office software and patient management systems.
- Ability to assess training needs and tailor programs to meet the needs of individual staff members.
- Certification in training and development is a plus.
- Previous experience working in a dental practice (e.g., dental assisting, hygiene, or administration) is an advantage.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity for professional growth and career advancement.
- A collaborative and supportive team environment.
- Ongoing learning opportunities in a dynamic and evolving industry.
- Help make a difference by empowering our team to deliver the best care possible to our patients.
