What are the responsibilities and job description for the "Refund/Credit Specialist" - Columbus, Ohio position at ActiveSoft, Inc?
The Refund/Credit Specialist position is a temporary-to-direct opportunity located in Columbus, Ohio.
Below are the key details about the job:
Compensation and Hours:
- Hourly Rate: $20 per hour
- Hours per Week: 40 hours
- Total Project Hours: 1040 hours
- Healthcare Benefits: Yes
Job Type:
- Non-Exempt, Hourly (eligible for overtime if applicable)
Relocation and Bonus Information:
- Relocation Assistance: Not available
- Bonus/Commission: Not applicable
- Overtime: Eligible based on the role
- Interview Travel Reimbursement: Not available
Job Classification:
- Industry: Food & Beverages
- Category: Finance/Accounting
- Job Level: Entry
- Management Experience: Not required
- Education Required: High School Diploma or equivalent
Core Responsibilities:
- Daily Report Pulling:
- From Food Logic, identify credit requests in specific statuses (Credit Rejected, No Credit Requested, Restaurant Review).
- Update a running list of incident IDs, removing duplicates.
- Incident Review:
- Review each incident ID and determine if follow-up is needed with restaurants or suppliers.
- Verify and update invoice/PO details in ERS or Oracle.
- Correct any errors such as wrong suppliers or reason codes.
- Communication:
- Email restaurants, Food Logic, and the team with any requested additional information.
- Push back to the DC/Supplier where needed, and track action taken for each incident.
- Other Projects:
- Help with additional finance/accounting-related projects during the remaining hours of the workweek.
Ideal Candidate:
- Experience: 1-2 years in a similar role
- Skills: Attention to detail, proactive in asking questions, and ability to handle multiple projects simultaneously
- Work Style: Objective mindset, flexible, able to handle multiple tasks and adjust to changing demands
In-office from Monday to Thursday with the potential to work remotely on Fridays.
Salary : $20
