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"Refund/Credit Specialist" - Columbus, Ohio

ActiveSoft, Inc
Columbus, OH Full Time
POSTED ON 2/5/2025 CLOSED ON 3/2/2025

What are the responsibilities and job description for the "Refund/Credit Specialist" - Columbus, Ohio position at ActiveSoft, Inc?

The Refund/Credit Specialist position is a temporary-to-direct opportunity located in Columbus, Ohio.
Below are the key details about the job:
Compensation and Hours:

  • Hourly Rate: $20 per hour
  • Hours per Week: 40 hours
  • Total Project Hours: 1040 hours
  • Healthcare Benefits: Yes

Job Type:

  • Non-Exempt, Hourly (eligible for overtime if applicable)

Relocation and Bonus Information:

  • Relocation Assistance: Not available
  • Bonus/Commission: Not applicable
  • Overtime: Eligible based on the role
  • Interview Travel Reimbursement: Not available

Job Classification:

  • Industry: Food & Beverages
  • Category: Finance/Accounting
  • Job Level: Entry
  • Management Experience: Not required
  • Education Required: High School Diploma or equivalent


Core Responsibilities:

  1. Daily Report Pulling:
    • From Food Logic, identify credit requests in specific statuses (Credit Rejected, No Credit Requested, Restaurant Review).
    • Update a running list of incident IDs, removing duplicates.
  2. Incident Review:
    • Review each incident ID and determine if follow-up is needed with restaurants or suppliers.
    • Verify and update invoice/PO details in ERS or Oracle.
    • Correct any errors such as wrong suppliers or reason codes.
  3. Communication:
    • Email restaurants, Food Logic, and the team with any requested additional information.
    • Push back to the DC/Supplier where needed, and track action taken for each incident.
  4. Other Projects:
    • Help with additional finance/accounting-related projects during the remaining hours of the workweek.

Ideal Candidate:

  • Experience: 1-2 years in a similar role
  • Skills: Attention to detail, proactive in asking questions, and ability to handle multiple projects simultaneously
  • Work Style: Objective mindset, flexible, able to handle multiple tasks and adjust to changing demands

In-office from Monday to Thursday with the potential to work remotely on Fridays.
 

Salary : $20

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