What are the responsibilities and job description for the Call Center Agent position at Acum Connect?
Welcome to Acum Connect, where innovation meets connection. We are a dynamic marketing and public relations firm committed to propelling brands to new heights through strategic communication and innovative marketing solutions.
Job Overview :
We are hiring a Call Center Agent to assist customers with inquiries, resolve issues, and deliver excellent service in our New Orleans office. This role requires effective communication skills and the ability to work in a fast-paced
Job : Full time
Salary Range : $16.50 - $25.00 hourly
Key Responsibilities :
- Answer inbound calls and assist customers with inquiries.
- Resolve customer concerns and escalate complex issues as needed.
- Provide accurate product and service information.
- Document interactions in the company’s system.
- Meet performance goals for call handling and customer satisfaction.
REQUISITOS MÍNIMOS
Benefits :
Salary : $16 - $25
