What are the responsibilities and job description for the Client Service Assistant *ASAP position at Acum Connect?
Description:
Welcome to Acum Connect, where innovation meets connection. We are a dynamic marketing and public relations firm committed to propelling brands to new heights through strategic communication and innovative marketing solutions.
Job Overview:
We are seeking a highly motivated and detail-oriented Client Service Assistant to join our dynamic team as soon as possible. In this pivotal role, you will be the first point of contact for our clients and will provide exceptional service to ensure their needs are met. The ideal candidate will possess strong interpersonal skills and a commitment to excellence in all interactions
Pay Range:
$19.50 - $29.00 hourly
Responsibilities:
- Act as the first point of contact for clients, responding to inquiries promptly and professionally.
- Assist clients with account-related questions, providing accurate information and solutions.
- Coordinate communications between clients and internal teams to ensure seamless service delivery.
- Maintain and update client records, ensuring all information is accurate and current.
- Prepare and process client documentation as required, adhering to company protocols.
- Support the client onboarding process, helping new clients integrate smoothly into our services.
Requirements:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Exceptional verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficient in Microsoft Office Suite and CRM software.
- Ability to multitask and manage time effectively in a fast-paced environment.
Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Flexible work environment
Salary : $20 - $29
