What are the responsibilities and job description for the Inbound Call Center Agent position at Acum Connect?
Welcome to Acum Connect , where innovation meets connection. We are a dynamic marketing and public relations firm committed to propelling brands to new heights through strategic communication and innovative marketing solutions.
Job Overview :
We are seeking a customer-focused Inbound Call Center Agent to handle incoming calls, assist customers, and provide accurate information. This role requires strong communication skills and a problem-solving mindset.
Pay Range :
17.00 - $26.00 hourly
Responsibilities :
- Answer and manage inbound calls in a professional manner.
- Provide product and service information to customers.
- Resolve inquiries and escalate issues when necessary.
- Accurately document call interactions in the system.
- Maintain a positive and customer-centric approach at all times.
REQUISITOS MÍNIMOS
Benefits :
Salary : $17 - $26
