What are the responsibilities and job description for the Inbound Call Center Assistant position at SKY BLUE PROMOTIONS?
Are you an excellent communicator who thrives in a fast-paced, people-focused environment? Do you enjoy helping customers and solving problems with a friendly and professional approach? If so, we want you on our team!
We are looking for an Inbound Call Center Assistant to join our growing company in New Orleans. This is a fantastic entry-level opportunity for someone who is motivated, detail-oriented, and eager to build a career in customer service. No experience? No problem! We provide full training and ongoing support to help you succeed.
What You’ll Do:
- Answer inbound calls from customers with professionalism, patience, and a problem-solving mindset.
- Assist customers by providing accurate information, troubleshooting issues, and resolving inquiries efficiently.
- Maintain a friendly and positive attitude while ensuring each customer has a great experience.
- Accurately document customer interactions and update records in our system.
- Work closely with team members and management to ensure smooth and efficient service.
- Stay up to date on company policies, products, and promotions to provide the best possible assistance.
What We’re Looking For:
- Strong communication skills with a clear, friendly, and professional phone manner.
- A customer-first attitude with the ability to stay positive under pressure.
- Excellent multitasking and problem-solving skills to handle a variety of customer needs.
- Basic computer proficiency and the ability to learn new systems quickly.
- A team player who is reliable, adaptable, and eager to grow.
- Previous customer service experience is a plus but not required—we provide comprehensive training.
Why Join Us?
- Competitive pay with opportunities for performance-based incentives.
- Full training and career development to help you grow within the company.
- Supportive team environment where your hard work is valued and recognized.
- Flexible scheduling options to fit your lifestyle.
- Great office location in New Orleans, with an energetic and professional atmosphere.
Take the Next Step in Your Career!
If you’re looking for a rewarding, fast-paced role where you can develop valuable skills, build your career, and be part of an incredible team, we’d love to hear from you! Apply today and start your journey with us.
Job Types: Full-time, Part-time, Temporary
Pay: $16.00 - $22.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $22
