What are the responsibilities and job description for the Director of Billing Operations position at Acumen Fiscal Agent?
ABOUT THE COMPANY
Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
OVERVIEW AND ESSENTIAL JOB FUNCTIONS
The Director of Billing Operations will oversee and manage the billing department. The Director will ensure accurate and timely invoicing, compliance with relevant laws and regulations, and continuous improvement of billing processes. The Director will play a crucial role in building and supporting competencies for the continuous improvement of Acumen’s growth and development.
- Oversee Billing Processes
Manage the billing department to ensure accurate and timely invoicing for all clients.
Ensure compliance with federal, state, and local billing regulations.
Identify and implement process improvements to enhance efficiency and accuracy in billing operations.
Lead, mentor, and develop billing staff to achieve departmental goals.
Prepare and present regular reports on billing activities to senior management.
Conduct regular audits and reconciliations of billing records to ensure accuracy and compliance.
Work closely with Finance, Sales, and other departments to align billing processes with organizational goals.
Evaluate and implement billing software and systems to improve operational efficiency. Perform all other job-related duties as assigned
Minimum Qualifications
