Front Desk Assistant

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team this Spring (Hiring Date: Early May). This role is essential in creating a welcoming environment for our clients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently. As the first point of contact for visitors and clients, you will play a crucial role in representing our organization.

Duties

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage incoming phone calls, providing accurate information and directing calls as necessary.
• Schedule appointments and maintain calendars for staff members.
• Perform clerical tasks such as filing, data entry, and maintaining office supplies.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly.
• Maintain an organized front desk area to ensure a professional appearance.
• Assist with administrative tasks as needed, including managing correspondence and documentation.
• Utilize software such as Square and JaneApp for basic financial transactions and record keeping.

Skills

• Strong phone etiquette to communicate effectively with clients over the phone.
• Excellent time management skills to prioritize tasks efficiently in a fast-paced environment.
• Proficient in calendar management to coordinate appointments seamlessly.
• Experience in clerical duties with attention to detail in documentation and filing systems.
• Background in customer support to enhance client satisfaction.
• Background in medical receptionist duties as well as Western and Eastern herbs and supplements is a plus but not required.
• Administrative skills that contribute to effective office management.
• Knowledge of Point of Sale systems is advantageous for handling financial aspects of the role.

Join us as a Front Desk Agent where you can contribute to our mission while developing your professional skills in a supportive environment.

Job Type: Part-time

Pay: $18.86 - $19.78 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Morning shift

Work Location: In person

Salary : $19 - $20