What are the responsibilities and job description for the Service Receptionist position at Acura of Melbourne?
Acura of Melbourne is seeking a Service Receptionist. This position will require excellent telephone, computer, and customer service skills. Your primary responsibility will be to greet and assist customers and complement the Service Advisors and Service Manager to give our guests the best experience possible. You must be able to work well with a team. Duties will include, but are not limited to, answering service phone calls, cashiering, scheduling appointments, updating customers on their service, personally directing customers to proper location, and maintaining great customer and employee satisfaction.
Hours will vary based on schedule.
Reynolds and Reynolds Ignite experience is preferred.
Proficient computer skills are required - all Microsoft Office applications are a must.
Summary
As a Service Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and support. This role requires strong organizational skills and proficiency in computer applications, including Microsoft Office, Google Suite and Reynolds and Reynolds Ignite. You will manage phone communications, assist with administrative tasks, and maintain an efficient office environment. Your ability to handle multi-line phone systems and your experience in clerical duties will be essential in ensuring smooth operations. Join our team and contribute to a welcoming atmosphere while supporting our organizational goals.
Qualifications
- Strong customer service skills with a focus on client satisfaction
- Proficient in Microsoft Office
- Experience with multi-line phone systems
- Excellent organizational and clerical abilities, including data entry and filing
Acura of Melbourne is an equal opportunity employer.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $18
