Pre-Owned Sales Manager / Pre-Owned Director Location: Acura of Memphis

About Us: Acura of Memphis is a privately owned and operated high-volume import/domestic dealership with multiple points nationwide. We are an award-winning team focused on excellence, and we are looking for a driven, detail-oriented professional to lead our pre-owned sales department.

Job Summary: We are seeking an experienced Pre-Owned Sales Manager / Director with expertise in retailing pre-owned vehicles. The ideal candidate will have a proven track record of success in inventory acquisition, pricing strategies, and team leadership, with a volume and velocity mindset that balances profitability and customer satisfaction.

Key Responsibilities:

• Inventory Management and Acquisition:

  • Expert use of tools like VAuto, VAuto StockWave, Manheim Express, OVE, and ACV for acquiring low market day supply pre-owned units.

  • Conduct CR Condition Reports and leverage all avenues in pre-owned wholesale.

  • Develop strategies for purchasing at auctions digitally, selling at auctions digitally, and securing off-the-street purchases.

• Retailing and Pricing:

  • Implement dynamic pricing strategies based on market trends and exit strategies for aged inventory.

  • Approve reconditioning processes with a focus on speed-to-lot readiness.

  • Create custom comments for every pre-owned vehicle and continuously adjust online pricing to remain competitive.

• Sales Leadership and Team Development:

  • Lead a results-driven team, fostering a high-performance culture that emphasizes attention to detail and customer satisfaction.

  • Train and mentor sales staff, ensuring expertise in handling pre-owned inventory and implementing a double/triple turnover (T/O) process.

  • Personally manage web-leads, confirm appointments, and participate in the web-lead turnover process.

• Customer Engagement:

  • Deliver an exceptional customer experience, building long-term relationships and driving repeat business.

• Strategic Planning and Reporting:

  • Develop and execute strategic sales plans to achieve company goals and objectives.

  • Analyze sales data using retail math principles to inform decisions on pricing, promotions, and inventory control.

  • Provide detailed reports on inventory performance, sales metrics, and market trends.

Qualifications:

• Proven experience as a Pre-Owned Sales Manager or Director in a high-volume dealership.

• Expertise in inventory management tools (e.g., VAuto, StockWave) and wholesale strategies.

• Strong organizational skills with a focus on detail and accuracy.

• Exceptional communication and negotiation skills, with the ability to close deals effectively.

• Proficiency in CRM software and other sales tools.

• A volume and velocity mindset with a focus on balancing gross profits.

• Proven track record with manufacturer referrals is a plus.

Compensation and Benefits:

• Competitive compensation package.

• Health insurance (medical, dental, vision), life insurance, and retirement plans (401(k) with matching).

• Paid time off and employee discounts.

• Opportunities for professional growth and career advancement.

Schedule and Expectations:

• Full-time position with 8-10 hour shifts.

• High-pressure, results-driven environment.

• Long-term commitment required; we seek candidates with stable work histories.

Why Join Acura of Memphis?

• Be part of a no-nonsense, top-producing dealership that values results and rewards success.

• Work with a supportive team dedicated to excellence and customer satisfaction.

If you are a motivated, results-focused professional with a passion for pre-owned retailing and leadership, we encourage you to apply. Submit your resume detailing your relevant experience today!