What are the responsibilities and job description for the Spa Receptionist / Front Desk Manager at AcuSpa in Pasadena position at AcuSpa Wellness Center?
AcuSpa Wellness Center is seeking a dedicated and customer-oriented Front Desk Receptionist/Manager. This position offers a dynamic work environment, where you'll be the first point of contact for guests, managing both in-person and phone interactions with professionalism and care.
Key Responsibilities:
- Greet and assist clients in a welcoming and friendly manner
- Answer phones, manage appointments, and handle general inquiries
- Maintain an organized front desk area, including managing paperwork and customer records
- Perform light cleaning tasks to ensure the spa remains welcoming and clean
- Assist with creating and implementing social media campaigns
- Provide excellent customer service both in-person and over the phone
- Handle multi-tasking in a busy environment while maintaining high service standards
Qualifications:
- Availability to work Thursdays, Fridays, Saturdays, Sundays, Mondays, and holidays
- Strong customer service skills with the ability to create a positive first impression
- Computer literate and comfortable using tools such as Constant Contact, Spa Booker, and Chrome
- Ability to create simple charts, tables, and manage basic data
- Strong organizational skills with the ability to manage multiple tasks at once
- Social media savvy, with the ability to create and run campaigns
- Excellent communication skills, both written and verbal, and able to think quickly in dynamic situations
- Ability to work independently and as part of a team
- Bilingual in Spanish is a plus
Compensation: Competitive, based on experience
To Apply: Please ensure you meet the availability and compensation requirements before applying. Serious inquiries only.
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour
Expected hours: 12 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Pasadena, CA 91107 (Required)
Ability to Relocate:
- Pasadena, CA 91107: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21