What are the responsibilities and job description for the Medical Spa Front Desk Receptionist position at Blue Medi Spa?
About Blue
Blue is a result- driven medical aesthetics company that brings together passion and expertise, helping people be their best self. This year marks our 25th anniversary! When we started in 1999, our goal was to innovate and improve the medical aesthetics experience. That goal remains our number one priority to this day. We strive to offer our clients the best results with the best experience possible.
Our next chapter is one of growth and team building. We are looking for driven people with an entrepreneurial spirit. If you are looking for a laid-back career where you can cruise along, this is not for you. This is a fast-paced environment that is challenging but rewarding. If you are excited about joining a growing team and are a forward-thinking, creative problem solver, you have found the right place.
The Job
As a Concierge Team Member, you will be the first, and often last, contact with all of our clients. Your goal will be to give those clients the best possible experience by providing exemplary customer service. You will take ownership of your work and space, making sure the workplace is ready for success - keeping it on-track, organized, informed, drama-free, and ready for any challenge.
Requirements
- Must be willing to work Saturday & Sunday
- Answering phones / Patient outreach
- Scheduling appointments
- Checking patients in and out
- Communicating necessary schedule changes
- Greeting and interacting with patients and guests in the lobby
- Excellent customer service both in person and on calls
- Sales over the phone
- Customer education
- Maintaining provider schedule (bookings, downtime, education)
Benefits
Salary : $22