What are the responsibilities and job description for the RC Recon Detail - Detail Admin position at ACV Auctions?
ACV Auctions, Inc. (ACV) is a technology company that has revolutionized how dealers buy and sell cars online. We are building the industry’s most trusted and transparent digital marketplace for sourcing, selling and managing used vehicles, while providing data-driven insight that was once unimaginable. It is the mission of ACV and its subsidiaries to leverage the abilities of our exceptional teammates to continue to transform the automotive industry. We’d love for you to join us on our journey. ACV’s family of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, and True360, as well as physical remarketing centers nationwide.
Job Summary
Job Summary
The Detail Admin is responsible for coordinating vehicle detailing operations, ensuring timely completion of services, and maintaining accurate records of work orders and inventory. This role also involves communicating with managers and employees to resolve issues and ensure high-quality standards are met.
Accountabilities & Responsibilities
Accountabilities & Responsibilities
- Communicate with Mechanic Shop Manager on progress of employees work performance.
- Coordinate bringing completed details from the shop, and place vehicles in the proper location, Correctly closing open work orders.
- Maintain monthly storage inventory.
- Inventory any personal tools brought in by employees.
- Communicate with Recon Manager regarding any issues involving procedures, equipment and other miscellaneous concerns. Work together to find resolution.
- Ensure vehicles getting washed and vacuumed take no more than 15 minutes per vehicle and full details take no more than and hour and half.
- Conduct final Quality Control on all completed vehicles.
- Maintain cleanliness of work area.
- Visibly demonstrate safety commitment by following all safety and health procedures. Actively participate in support of all safety activities.
- Perform other duties as assigned by the Full Detail Manager and / or Recon Manager.
Experience & Education
Experience & Education
Knowledge & Skills
Knowledge & Skills
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Listens and gets clarification; Responds well to questions.
Written Communication - Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Quality Management - Demonstrates accuracy and thoroughness.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning / Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
Attendance / Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
