What are the responsibilities and job description for the Transportation - Account Manager, Transportation position at ACV Auctions?
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*:
Remote / Travel
This role is remote but candidates that can be in the Buffalo, NY office at least 2 days a week are preferred.
Occasional corporate travel to customers may be required up to 20%. For candidates not in Buffalo, additional travel will be required to the Buffalo, NY office.
#LI-DM3
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
For information on our collection and use of your personal information, please see our Privacy Notice.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*:
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
- Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.
Remote / Travel
This role is remote but candidates that can be in the Buffalo, NY office at least 2 days a week are preferred.
Occasional corporate travel to customers may be required up to 20%. For candidates not in Buffalo, additional travel will be required to the Buffalo, NY office.
- Sales
- Win back customers that decline or churn from ACV Transport
- Win customers that never use ACV Transport
- Win wallet share from customers that sometimes use ACV Transport
- Win customers to use ACV Transport’s services outside of ACV Auctions
- Collaboration
- ACV Inside, Outside, and Major Account sales teams to navigate customers and relationships
- Transport Marketing to generate and distribute collateral to target customers
- Transport Business Intelligence to use data and reports to identify target customers and track success
- Transport Operations to drive customized fulfillment to meet customer needs and hand off customers to Transport account managers
- Create and maintain relationships with key customers, stakeholders, and shippers and communicate with them via email, text, video and face-to-face
- Execute on sales campaigns and initiatives
- Coordinate internally to get in front of customers, craft custom pitches, and win transport orders
- Leverage follow-ups, check-ins and cross functional resources to drive customer wins
- Meet or exceed all sales goals and KPI’s
- Document activities, strategies and efforts
- Perform additional duties as assigned
- Preferred - 4 Year/Bachelor's Degree
- 2 years B to B/SMB environment experience
- Sales or Account Management background
- Strong communication skills
- Customer-first philosophy
- Problem solver, strong business acumen, ability to collaborate and self-motivate
- A reliable self-starter attitude capable of thriving in an entrepreneurial environment
- Automotive experience a plus
- Automotive transport experience a plus
- Experience with ACV a plus
- Team Player who is adaptable to changes and improvement
#LI-DM3
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
For information on our collection and use of your personal information, please see our Privacy Notice.
Salary : $23 - $27
