Transportation Coordinator

ACV Auctions, Inc. (ACV) is a technology company that has revolutionized how dealers buy and sell cars online. We are building the industry’s most trusted and transparent digital marketplace for sourcing, selling and managing used vehicles, while providing data-driven insight that was once unimaginable. It is the mission of ACV and its subsidiaries to leverage the abilities of our exceptional teammates to continue to transform the automotive industry. We’d love for you to join us on our journey. ACV’s family of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, and True360, as well as physical remarketing centers nationwide.

What You Will Do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinate the transportation of vehicles from and to the auction, ensuring efficient and timely movement.
• Maintain accurate records of vehicle movements, including check-in, check-out, and transfer details.
• Communicate with drivers, auction staff, and transport vendors to schedule and confirm vehicle pick-ups and deliveries.
• Verify and update vehicle information in associated databases or systems.
• Ensure compliance with regulatory requirements and company policies related to vehicle transportation.
• Resolve transportation-related issues and address any discrepancies or delays promptly.
• Assist in coordinating logistics for special events or auctions.
• Provide administrative support, including data entry, filing, and record keeping.
• Collaborate with other departments, such as customer service and operations, to ensure smooth workflow and customer satisfaction.
• Perform additional duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• 1-2 years of experience in automotive or transportation-related administrative role.
• Demonstrated organizational and multitasking skills, with the ability to prioritize and meet deadlines.
• Attention to detail and accuracy in maintaining records and documentation.
• Computer software and applications experience, MS Office Suite (particularly Excel), and database management.
• Effective communication skills, both verbal and written, with the ability to interact professionally with clients, vendors, and internal stakeholders.
• Basic knowledge of automotive terminology and vehicle condition assessment.
• Ability to work independently as well as collaboratively in a team environment.

At ACV, we are committed to an inclusive culture in which individuals are welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, disability, military status, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.