What are the responsibilities and job description for the Law Enforcement Records Specialist position at Ada County, ID?
Salary : $19.25 Hourly
Location : Boise, ID
Job Type : Full-Time with Benefits
Job Number : 02508
Department : Sheriff
Division : ASB- Records Services
Opening Date : 02 / 24 / 2025
Closing Date : 3 / 10 / 2025 1 : 00 PM Mountain
General Summary
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Law Enforcement Records Specialists work in one of three areas : Court Support Team, Inmate Records Team, or Inmate Processing Team.
- Court Support : Works very closely with Patrol Deputies / Officers, managing Warrants, No-Contact Orders and Protection Orders.
- Inmate Records : Works closely with Detention Deputies and Patrol Deputies / Officers from all agencies in Ada County. Inmate Records manages court paperwork, video court, and inmates' records. They also scan documents and handle a high volume of customers at our front counter.
- Inmate Processing : Works with Patrol Deputies / Officers from all agencies and Detention Deputies. Inmate Processing manages booking of inmates and is responsible for securing inmate property, running criminal histories for classification of inmates and provides customer service in our jail lobby.
All three of these positions require skills in customer service, typing, and data entry. No degree or experience required. You will attend a 5-week training academy. Work is performed under well-established guidelines set forth by State and Federal law. The scope of work requires a high degree of accuracy, confidentiality, organization, and attention to detail. These positions interact extensively with law enforcement officers, the courts, attorneys, and jail management staff. These positions are in the Ada County Sheriff's Office, Administrative Services Bureau.
New Law Enforcement Records Specialists will start out at a Level I pay rate of $19.25 / hr. As new Law Enforcement Records Specialists acquire the required skills, they have the opportunity to promote to a Level II pay of $21.25 / hr. (usually occurs within the first year) and then to a Level III pay of $23.00 / hr.
SHIFT INFORMATION
Law Enforcement Records Specialists work 40 hours a week. Shifts vary and are based upon which of the three areas a technician is assigned to. Must be able to work all shifts, including nights, days, weekends, and holidays but will be assigned to a shift for a period of time. Must be able to work up to 11.5 hours a day.
BENEFITS
Low cost medical, dental, and vision insurances
Idaho PERSI retirement plan
Deferred Compensation plan 457(b) with a County match of up to 3%
Flexible Spending Accounts - Health and Dependent Care
Post-Employment Health Plan - 50% of unused sick leave above 240 hours
Employee Assistance Program (EAP)
No cost basic life, accidental death, and short-term disability insurances
Eleven (11) paid holidays annually
Paid vacation leave, sick leave, and parental leave
No cost gym access at three (3) County owned gym facilities
Wellness Program
Optional 401(k) and / or Roth IRA
Visit to view details regarding our full benefits package.
Essential Functions
Additional Functions
Job Requirements
Other Requirements
Work Environment & Physical Demands
DISCLAIMER :
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and / or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.
Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.
Healthcare :
Retirement and Investments Plans :
Wellbeing Program :
Paid-leave :
Life & Short-Term Disability Insurance
Optional Benefits :
Visit us at to view details regarding our benefits package, including : paid leave, healthcare benefits, retirement benefits, and more!
Our Records Technicians work a variety of shifts including days, swings, nights, weekends, and holidays. This means that you may miss family holidays, birthdays, children's activities to name a few. Applicants must be flexible for any shift. Given this information, are you willing to work any of the required shifts for the Records position?
How many years of customer service do you have?
Please describe a time where you had to solve a problem that was not clearly defined by a policy or procedures. How did you resolve the problem and what techniques did you use?
Please describe your experience working with people in stressful situations from all walks of life.
Please describe a time when you had to resolve a conflict with a team member.
Describe a time where you had to respectfully tell a customer "no" using policy and procedure. What techniques did you use?
Describe what you consider is great customer service. Include details regarding your philosophy, maintaining accuracy, and how you prioritize your work.
This position requires a high attention to detail. Describe a job you have held that required you to be highly detail oriented and the duties you performed.
I have reviewed the pay rate or range for this position and the posted wage is acceptable to me.
Required Question
Salary : $19 - $23