What are the responsibilities and job description for the Field Service Representative position at ADACEL?
Job Details
Job Location: San Diego, CA
Salary Range: Undisclosed
Description
Duties and Responsibilities:
- Troubleshoot and maintain TSS hardware components
- Fault isolate/replace displays/monitors, and computer equipment/peripherals, e.g., hard drives, video cards, desktops/laptops, printers, etc. as necessary
- Troubleshoot, isolate, and resolve software problems
- Perform step-by-step procedures for acquiring and installing software upgrades and patches
- Evaluate local conditions and make proper decisions in conjunction with the Contractor’s TSSC
- Load operating systems and applications as required
- Update existing software and site data as required
- Perform start-up and shut-down procedures
- Perform system back-up procedures
- Train FAA personnel on TSS maintenance and operation
- Operate TSS for proficiency, recurrent. and qualification training
- Brief FAA and Contractor management on simulator performance and utilization
- Develop and maintain site simulator utilization reports reflecting frequency and type of training done
- Backup and manage scenario data
- Act as a Pseudo Pilot when needed (the TSS Pseudo Pilot simulates aircraft movement at an airport and engages/communicates with an ATCT controller as a pilot.)
- Tower Simulation Scenario development:
- Determine step-by-step procedures for building scenarios
- Incorporate the training objectives into the development of the training scenarios
- Create scenarios at the request of the FAA with minimal assistance
- Train personnel identified by the FAA to create and maintain scenarios.
Qualifications
Qualifications:
Required:
- Knowledge of computer hardware and operating system software similar to, or more complex than the TSS
- Minimum of four (4) years of FAA or US Military ATC experience, or a minimum of four (4) years of combined FAA and US Military ATC experience, or a degree in Air Traffic Control or Air Traffic Management from the Air Traffic – Collegiate Training Initiative (AT-CTI). List of approved AT-CTI colleges and universities can be found at: https://www.faa.gov/jobs/students/schools/
Skills/Abilities/Certifications:
- Certification Requirements
- As required for Remote Pilot Operators
Other:
- Clearance Level Must Be Able to Obtain: Public Trust
- Potential for Teleworking: No
- Travel: As Required
