Communications Coordinator - Human

Salary :

72,167.85 - $104,643.38 AnnuallyLocation :

Westminster, COJob Type :

Regular Full-timeRemote Employment :

Flexible / HybridJob Number :

06932Department :

Human ServicesDivision :

Human Services AdministrationOpening Date :

02 / 14 / 2025Closing Date :

2 / 28 / 2025 4 : 30 PM MountainOur Mission :

At Adams County, our team members engage in top-notch opportunities to grow and expand their impact. We cultivate an inclusive and innovative culture where diversity matters! Diversity, Equity & Inclusion (DEI) is a core cultural competency at Adams County, and we actively seek and welcome applicants that bring diverse experiences and value inclusion.Cultural Competencies / EEO :

Adams County is an equal opportunity employer. We strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status,marital status or any other legally protected characteristic.Position classification :

HybridJob duties and expectations allow for onsite and remote work scheduled every week. Employees in this classification are regularly scheduled onsite one (1) to four (4) days per week based on the County needs and as determined by Department Director. Hybrid classified roles can be onsite more than the set minimum based on employee preference.

What Success Looks Like In This Job

The Adams County Human Services (ACHS) Communications Coordinator will serve in building out a comprehensive communications program at the Human Services center. This position will research and analyze the organization's current communications processes to identify specific needs / gaps to develop a fully functioning Communications team that can independently and effectively serve the communications needs of ACHS. This role is dedicated to implementing comprehensive communication strategies that align with Adams County's mission and goals, with a strong emphasis on cultural responsiveness. Additionally, this position focuses on improving broad public awareness and perception of human services and may serve as the department's spokesperson as needed. The incumbent will work with and across all ACHS programs, other County departments, and community partner organizations to assist with communication goals and objectives.

This position is hybrid, with onsite work located at the Pete Mirelez Human Services Center in Westminster.

Department BackgroundThe Adams County Human Services Department (ACHS) has four divisions including Children and Family Services, Economic Mobility, Performance, Operations, and Strategic Outcomes (POSO), and Administration. Our workforce includes 800 staff members working across 9 Adams County locations.We are driven by the following strategic priorities : Create a healthy organization where team members are seen, heard, appreciated, and empowered to grow.Meet and exceed regulatory requirements in all program areas.Transform our service delivery system to improve the experience of families, individuals, and businesses.Increase community voice in organizational planning and decision making.Evaluate policies and practices, making sure they are culturally appropriate.

Examples of Duties for Success

Strategic Communications : Provide a strategic plan to develop and supervise the Communications team to include marketing, graphic design, public relations, and other communications services to connect ACHS with the Adams County community.Ensure all communication strategies address the unique needs of LGBTQ individuals, people of color, people with disabilities, immigrants, and those experiencing poverty or homelessness.This role will ensure internal and external communications, use plain language, follow trauma-informed practices, and involve collaboration with community members with lived experiences.Manage high priority internal and external marketing campaigns.Serve as the primary point of contact for the creation, proofreading, and editing of ACHS communications, ensuring clarity, consistency, and grammatical accuracy while being sensitive to trauma-informed messaging.Understand the nuances of all program offerings and Communications needs to develop a strategy to increase public awareness and community engagement.Direct and guide the work of ACHS professionals engaging in communications work throughout the department.Create and implement internal communication strategies to support a healthy environment where team members are seen, heard, appreciated, and empowered to grow.Develop and manage communication campaigns, including digital media strategies, to enhance engagement with both internal staff and the public, fostering a culture of transparency and trust.Oversee the development, maintenance, and evaluation of ACHS-owned communications channels (e.g., social media platforms, websites, listservs, etc.) in partnership with the Adams County Communications department.Analyze and report on the effectiveness of communication efforts, making recommendations for improvement based on data-driven insights.Lead the coordination and execution of press conferences, events, and other public-facing activities, ensuring seamless delivery and consistent messaging.Monitor media and social media channels, respond to inquiries, and proactively identify opportunities to highlight Human Services initiatives, promoting an understanding of our diverse populations.Support crisis communication efforts and participate in emergency operations as needed.Collaboration : Collaborate with the Human Services divisions and the Adams County Communications department to create high-quality, culturally responsive marketing materials, newsletters, brochures, and other communication tools, ensuring accessibility through translation services and adherence to reading-level guidelines.Provide strategic communications counsel to department leadership on sensitive or political issues, ensuring affirming and non-stigmatizing messaging that reflects our commitment to cultural responsiveness.Foster collaboration with cross-functional teams to ensure alignment with Adams County's strategic priorities.Maintains an effective working relationship with county, local, and state public information officers to coordinate aligned and consistent human services communications.Administrative : Manages budgets for ACHS communications campaigns.Identifies budgetary needs, resources, and opportunities.Identifies, contracts with, oversees, and evaluates vendors to meet communications deliverables (e.g., graphic design, translation, interpretation, media buying, and technology solutions).Perform related duties and responsibilities as assigned.Qualifications for Success

Strong knowledge of public relations, marketing, and communications best practices, with a demonstrated commitment to cultural responsiveness, and the ability to create innovative and effective campaigns.Exceptional writing and editing skills with a keen eye for detail and adherence to messaging guidelines that prioritize inclusivity and accessibility.Demonstrated skill in public relations and crisis communications.Proficiency in managing social media platforms and crafting compelling digital content that resonates with diverse audiences.Ability to handle sensitive issues with discretion and maintain a high level of professionalism.Experience in event planning, coordination, and execution, including media relations and stakeholder engagement.Strong collaboration and relationship-building skills, with the ability to work effectively across teams and with external partners.Knowledge of graphic design principles and experience working with designers and multimedia professionals.Demonstrated ability to compose effective press releases, facilitate on-camera media interviews, and develop talking points.More Qualifications for Success

Experience :

Minimum of 4 years' experience in communications, journalism, or public relations programs.Demonstrated success in media relations, project management, and brand engagement is required.Experience supporting communications within a government context is preferred.Education & Training :

Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a closely related field is required.A master's degree is preferred and may substitute 2 years' required professional experience.License or Certificate :

None.Background Check :

Must pass a criminal background check.Other : Bilingual / Spanish-speaking skills are preferred and qualify for an additional incentive, based on use.Ability to obtain, maintain, and ensure continued access to statewide and county systems in strict compliance with all applicable state and county regulations, policies, and user agreements.

Adams County complies with Colorado's Job Application Fairness Act ("JAFA"). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant's age, date of birth, or dates or attendance or graduation.Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Click to watch our video about why Adams County is an Employer of Choice!

Benefits You Expect :

AFLAC Supplemental Medical InsuranceBasic Term Life & Optional Term Life InsuranceDeferred Compensation PlanDental / Vision / Medical PlansGenerous Vacation / Sick leaveLong-Term DisabilityRetirement PlanShort-Term DisabilityPlus some you might not expect :

Employee Assistance ProgramEmployee Fitness CenterEmployee Health ClinicsFlexible Work SchedulesRecreation Center DiscountsTraining & Tuition Reimbursement ProgramsWellness programsLactation friendly certified workplace

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

Yes, I understand and agreeYes, I understand but disagree.

Do you possess demonstrated success in media relations, project management, and brand engagement?

YesNo

Please select how you meet the minimum qualifications

A Master's Degree and 2 years' experience in communications, journalism, or public relations programs.Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a closely related field AND 4 years' experience in communications, journalism, or public relations programs.None of the above

Describe a time when you developed an affirming and non-stigmatizing message for an organization that served community members of diverse identities and backgrounds. What steps did you take and what was the outcome?05

Describe a time when you handled crisis communications or a high-stakes public relations challenge? How did you manage messaging and what was the outcome?Required Question

Salary : $72,168 - $104,643