What are the responsibilities and job description for the Computer Hardware Specialist position at Adams County, CO?
As an IT Support Intern at Adams County, CO, you will play a crucial role in ensuring the smooth operation of our computer infrastructure. This internship offers a unique chance to gain practical experience in IT support and develop your skills in troubleshooting and problem-solving.
Key Responsibilities
- Respond to technical support inquiries via a ticketing system, in-person, via telephone, or email.
- Collaborate with project team leads to assign tasks and provide direction.
- Record information into ticket tracking software.
Required Skills and Qualifications
- A strong understanding of computer software, hardware, and related equipment.
- Working knowledge of Microsoft Windows operating systems and the Microsoft Office suite of products.
- The ability to work effectively in a team environment and communicate with users.
Benefits and Opportunities
This internship provides an opportunity to gain valuable experience in IT support and develop your skills in a real-world setting. You will also be eligible to participate in the 457b deferred compensation plan and medical plan for employees and children. We are committed to providing a supportive and inclusive work environment, and we look forward to welcoming you to our team.
