What are the responsibilities and job description for the Satellite Office Operations position at Adams County CO?
Salary : $68,082.87 - $78,295.30 Annually
Location : Aurora, CO
Job Type : Regular Full-time
Job Number : 06908
Department : Human Services
Opening Date : 01 / 30 / 2025
Closing Date : 2 / 13 / 2025 4 : 30 PM Mountain
Our Mission : At Adams County, our team members engage in top-notch opportunities to grow and expand their impact. We cultivate an inclusive and innovative culture where diversity matters! Diversity, Equity & Inclusion (DEI) is a core cultural competency at Adams County, and we actively seek and welcome applicants that bring diverse experiences and value inclusion.
Cultural Competencies / EEO : Adams County is an equal opportunity employer. We strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status,marital status or any other legally protected characteristic.
Position classification : OnsiteJob duties and expectations require employee to be regularly scheduled onsite.
What Success Looks Like In This Job
Under the direction of the Human Services Deputy Director, the Satellite Office Coordinator provides oversight of daily operations for the human services satellite offices, including the Aurora Service Center, Brighton Workforce Center, and Head Start Locations. This role coordinates security efforts, staffing coverage, equipment, budget, and overall office functions while delivering exceptional customer service to both internal and external stakeholders. The Satellite Office Coordinator ensures departmental efficiency, monitors workflows, and implements innovative processes that align with strategic goals and organizational priorities. This position is critical to ensuring the safety and operational efficiency of human services satellite offices, incorporating elements of risk and safety management into daily responsibilities. The ideal candidate will be a collaborative, proactive problem-solver who thrives in a dynamic and service-oriented environment. This is an on-site position requiring hands-on operational oversight of physical locations.
Examples of Duties for Success
- Collaborate with the Deputy Director to manage the operational responsibilities of satellite offices and recommend and enforce policies and procedures.
- Proactively monitor equipment needs at each location, addressing shortages or operational gaps to maintain productivity and service quality.
- Direct the implementation of any necessary changes and special projects.
- Assess customer traffic and service delivery methods, implementing improvements to enhance efficiency and effectiveness.
- Evaluate and revise office policies and procedures to ensure consistency, efficiency, and appropriateness.
- Partner with other Adams County departments, such as Risk / Security, Fleet & Facilities, and IT & Innovation, to coordinate and execute solutions effectively.
- Respond promptly to operational challenges and emergency facility-related situations during and after business hours to minimize disruptions.
- Act as the primary communication liaison for satellite locations, ensuring clear and consistent messaging, timely updates, and alignment with strategic goals.
- Support budget development and strategic planning efforts.
- Collaborate with cross-functional teams to integrate operations with existing county functions, including performance management, employee wellness, and safety initiatives.
- Develop and maintain strong working relationships with internal and external stakeholders, including staff, clients and vendors.
Qualifications for Success
More Qualifications for Success
Adams County complies with Colorado's Job Application Fairness Act ("JAFA"). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant's age, date of birth, or dates or attendance or graduation.
Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.
Click to watch our video about why Adams County is an Employer of Choice!
Benefits You Expect :
Plus some you might not expect :
Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.
Please select how you meet the minimum qualifications.
Are you able to possess a valid Colorado's Driver's License, or have the ability to obtain one within 30 days of hire?
What experience do you have in developing and implementing operational processes?
We want to improve our customer service process. What experience do you have with process improvement?
How do you handle unexpected changes in scope or timeline for a project?
How do you ensure effective communication between departments and stakeholders?
Required Question
Salary : $68,083 - $78,295
