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Employee Benefits Account Manager

Adams Keegan
Atlanta, GA Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Employee Benefits Account Manager

Our client is a well-established insurance brokerage firm specializing in employee benefits. They provide exceptional service to clients and foster a collaborative work environment.

As an Employee Benefits Account Manager, you will be a key liaison between clients and internal teams. Your primary responsibility will be to manage complex employee benefits accounts, ensuring client satisfaction and retention.

Responsibilities

Client Relationship Management :

  • Serve as the day-to-day contact for assigned employee benefits accounts.
  • Understand client needs, objectives, and challenges.
  • Provide proactive support and address inquiries promptly.

Account Maintenance :

  • Coordinate renewals, open enrollments, and plan changes.
  • Collaborate with carriers and vendors to ensure seamless service delivery.
  • Monitor compliance with regulations and industry standards.
  • Problem Resolution :

  • Address client concerns and resolve issues promptly.
  • Advocate for clients within the organization.
  • Sales Support :

  • Process applications, payments, and enrollments.
  • Assist in proposal development and presentations.
  • Data Management :

  • Maintain accurate records, reports, and documentation.
  • Utilize agency management systems effectively.
  • Qualifications

  • 3 years of experience in insurance or benefits related field.
  • Bachelors degree preferred.
  • Excellent customer service, communication, and presentation skills.
  • Proficient software experience, including strong Microsoft Excel skills.
  • Life & Health Insurance License or willing to obtain.
  • Benefits

  • Hybrid Schedule
  • Health Insurance
  • Paid Time Off
  • 401k
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