Project Coordinator

Company Overview:

We are a leading commercial real estate & property management company specializing in managing storage facilities across the southeastern United States. Our portfolio spans various states, with a commitment to operational excellence and customer satisfaction. We are seeking a dedicated and highly organized Project Coordinator to join our growing team and support our storage operations.

Position Overview:
The Project Coordinator will play a key role in ensuring effective communication and operational efficiency within our self-storage operations division. In addition to being a hands-on role, this individual will manage and support the administrative team members and drive the training and development of both new and existing team members. As the point of contact for the administrative team members, the Project Coordinator will focus on optimizing processes, managing projects, and supporting self-storage operations.

Key Responsibilities:

• Project Coordination:

○ Act as the primary liaison between the Directors of Self-Storage Operations and the administrative team members, ensuring smooth communication and collaboration.

○ Coordinating and managing operational and administrative project tasks and deliverables and tracking progress

○ Ensuring that project deadlines are met and communicating any potential risks or delays

○ Providing administrative support and managing projects and daily task related paperwork

• Internal Team Management:

○ Lead and manage the internal administrative team.

○ Coordinate team schedules, set clear priorities, and allocate resources efficiently to meet operational needs.

○ Conduct regular check-ins with the team, ensuring that all members are supported and equipped to succeed.

• Training and Development:

○ Develop and implement training programs for both new hires and current team members to enhance skills, improve performance, and align with company goals.

○ Provide ongoing support and mentoring to the internal administrative team to ensure growth and professional development.

• Process/Procedure Transformation:

○ Collaborate with the operations team to assess, refine, and implement process and procedure changes across self-storage operations to improve efficiency and effectiveness.

○ Identify areas for operational improvement and recommend and implement process enhancements that align with the company's strategic goals.

• Project Improvement Initiatives:

○ Participate in and support various project improvement initiatives to streamline operations and maximize performance.

○ Work closely with other teams to gather feedback and implement best practices that lead to continuous improvement.

• Reporting and Documentation:

○ Create, maintain, and distribute regular management reports on key operational metrics, project progress, and team performance.

○ Provide insightful analysis to the Director of Revenue and Field Support and Director of Operations, offering recommendations for operational improvements based on data-driven findings.

• Cross-Department Collaboration:

○ Foster a collaborative environment between storage operations and other internal departments.

○ Ensure alignment between team goals and broader company objectives.

Qualifications:

● Preferred bachelor’s degree in business administration, Project Management, or a related field (or equivalent experience).

● Preferred 3 years of experience in project coordination or administration, preferably in the commercial real estate, property management, or storage operations industry.

● Experience in managing or leading teams.

● Strong understanding of operations management, process optimization, and cross-functional team collaboration.

● Process orientation

● Attention to detail

● Excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously.

● Strong communication skills, both written and verbal, with the ability to communicate effectively across all levels of the organization.

● Problem-solving abilities to identify potential issues, troubleshoot unexpected problems, and develop effective solutions to keep projects and daily activities on track

● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

● Ability to work proactively in a fast-paced, dynamic environment.