Direct Support Professional (DSP) Scheduler - Admin Role

Why Join ADAPT?

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

SUMMARY

Under general direction, is responsible for the coordination of all activities related to scheduling and coordinating all On-Call Direct Support Professionals. The objection for the On-Call DSP Scheduler is to provide staffing to cover planned and unplanned shift vacancies arising in the agency’s programs. This is an in-person role based out of our main office in downtown Manhattan.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the On-Call DSP Scheduler will include, but are not limited to the following:

• Management of On-Call DSPs throughout the agency to manage shift vacancies, planned and unplanned absences/leaves and effectively manage overtime.
• Coordinate with program management to fill open needs with On-Call DSPs as requested
• Works closely with HR and Workforce Development to ensure On-Call DSPs are properly onboarded/trained and remain compliant with all required trainings, enrolling staff in required training in such a manner as to avoid expiration of required agency and OPWDD training and manage any situations of non-compliance.
• Conduct meetings, briefings and training sessions for On-Call DSPs as needed.
• Management of contracted temp staff throughout the agency to manage shift vacancies, planned and unplanned absences/leaves and effectively manage overtime
• Oversight and supervision of the agency’s contracted temp staff, including ensuring all trainings, certification and required checks are completed and satisfactory.
• Performs other duties as requested.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent interpersonal skills are required to interact effectively with all employees,
• Excellent organization skills
• Proficiency in the use of a computer and knowledge of appropriate software and email
• Due to sensitive nature of position, must be able to maintain the strictest confidentiality
• Ability to work flexible hours, take calls after hours
• Demonstrates sound judgment and the capacity to respond to unusual situations
• Ability to work under tight deadlines
• Strong knowledge of residential programs

EDUCATION and/or EXPERIENCE

• High School Diploma
• At least four years of comparable experience with the developmentally disabled population
• Supervisory experience preferred but not required

COMPENSATION: $55,000 - $60,000 Annually Industry-Leading Benefits!

At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.