Manager, Employee Relations

SUMMARY

Under general direction, is responsible for providing support for agency management employees by working with them on: improving their management and communication skills; understanding and adhering to agency policies and procedures; writing warning notices; reinforcing the importance of monitoring attendance and lateness in their programs and conducting management related workshops.

The duties and responsibilities of the Manager, Employee Relations will include, but are not limited to the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Manager of Employee and Labor Relations will include, but are not limited to the following:

• Works with management staff in improving their abilities and skills.

• Identifies weaknesses in agency management and recommends ways to strengthen them.

• Works with management in ensuring consistency of Employee Relations practices across agency and utilizing “best practices.”

• Works with management employees on ensuring familiarity and compliance with agency Human Resources policies and procedures.

• Conducts training programs for management employees aimed at improving their management and communication skills.

• Works with Directors in stressing importance of regularly reviewing Time & Attendance Sheets in order to identify employees who are abusing sick time, have patterned absences and issues with lateness and address these problems through corrective discipline.

• Works with management staff on their effectiveness in writing Warning Notices.

• Conducts investigations pertaining to employees placed on Administrative Leave based on allegations of violating agency rules, regulations or appropriate laws.

• Keeps management aware of new labor laws or regulations and ensures they are being followed.

• Keeps abreast of changes in field.

• Performs other related duties as requested.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read, write, speak and understand English.
• Good interpersonal skills are required in order to interact effectively with employees, co-workers, other departments, outside contacts, etc.
• Proficiency in the use of a personal computer. Microsoft Word, Excel, PowerPoint and E-Mail.
• Due to sensitive nature of the position, must be able to maintain the strictest confidentiality.
• Ability to analyze problems and recommend corrective measures.
• Ability to work independently and handle multiple tasks.
• Good organizational skills.
• Good oral and written communications skills.
• Willing to travel on a regular basis to various agency program sites.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree in the Human Resources or related field.
• At least five years of prior Employee Relations experience.

LANGUAGE SKILLS

Ability to read, write, speak and understand English. Ability to read, analyze, and interpret reports and documents. Ability to respond to common inquiries, concerns or complaints from employees and customers. Excellent written and verbal communication skills required.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. Ability to resolve conflicts and mediate stressful situations.

PHYSICAL DEMANDS

Not Applicable

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to a normal office setting with little or no discomfort due to noise or temperature. Some walking, bending and standing required in order to photocopy, access files and so forth; work may be performed under pressure and may be, at times, mentally fatiguing; ability to sit for long periods of time necessary.