What are the responsibilities and job description for the Client Service Representative position at ADCO?
Join Our Team at ADCO!
Are you a seasoned Client Service Representative with a passion for excellence and a knack for managing fast pace projects? ADCO, a leading commercial printing company specializing in direct mail advertising, is seeking a dedicated professional to join our team. This is a full-time, day-shift, on-site position based in Cornelius, NC, serving clients nationwide.
What You’ll Do:
As a Client Service Representative, you’ll take full ownership of managing accounts and overseeing production across multiple direct mail projects. From campaign planning to execution, you’ll ensure every detail is handled with precision, including:
- Production planning
- Design proofing
- Mailing list management
- Order Processing
- Postal Regulation Compliance
- Quality Control
- Proactively addressing client concerns, troubleshooting issues, and resolving challenges to meet tight deadlines and ensure orders are completed accurately and on time.
What We’re Looking For:
We’re searching for a candidate with:
- 2 years of experience in client services or similar field
- Strong organizational and planning skills to develop and manage campaign schedules while addressing changes or challenges promptly.
- Exceptional communication skills to build lasting client relationships.
- A detail-oriented mindset with problem-solving abilities.
Why Join ADCO?
At ADCO, we pride ourselves on delivering exceptional direct mail solutions to clients nationwide. With a heavy focus on quality and innovation, we’re looking for someone who shares our commitment to excellence and thrives in a fast-paced, collaborative environment.
Ready to Apply?
If you’re ready to take the next step in your career and make an impact at a company that values your expertise, we’d love to hear from you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Direct Mail: 1 year (Preferred)
- Commercial Printing: 1 year (Preferred)
- Customer Service Representative: 1 year (Preferred)
- BCC Software: 1 year (Preferred)
Language:
- English (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $20 - $25