What are the responsibilities and job description for the Receptionist position at ADDICTION AND MENTAL?
About the Role :
The Receptionist at Lakeview Health plays a crucial role in ensuring the smooth operation of our healthcare services by being the first point of contact for patients and visitors. This position is responsible for managing multi-line phone systems, greeting clients, and providing essential administrative support to the healthcare team. The Receptionist will facilitate effective communication between patients and healthcare providers, ensuring that inquiries are addressed promptly and accurately. Additionally, this role involves maintaining a welcoming and organized front office environment, which is vital for patient satisfaction and operational efficiency. Ultimately, the Receptionist contributes significantly to the overall patient experience and the effective functioning of our healthcare services.
Minimum Qualifications :
- High school diploma or equivalent.
- Proven experience in a receptionist or administrative role, preferably in a healthcare setting.
Preferred Qualifications :
Responsibilities :
Skills :
The required skills for this position, such as multi-line phone management and phone etiquette, are essential for handling a high volume of calls while maintaining professionalism and clarity. Proficiency in general administrative tasks ensures that the Receptionist can efficiently manage scheduling and patient inquiries, contributing to a well-organized office environment. Skills in greeting clients and providing excellent customer service are vital for creating a welcoming atmosphere that enhances patient satisfaction. Familiarity with office equipment, including copy machines, allows the Receptionist to perform necessary tasks quickly and effectively. Preferred skills, such as knowledge of medical terminology, will further enhance communication with healthcare providers and improve the overall efficiency of patient interactions.
